---
title: "Healthwatch & Independent Health Complaints Advocacy Service"
ocid: "ocds-b5fd17-d3c2217b-99c7-4cb2-8e0d-b79fc76253c8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d3c2217b-99c7-4cb2-8e0d-b79fc76253c8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d3c2217b-99c7-4cb2-8e0d-b79fc76253c8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d3c2217b-99c7-4cb2-8e0d-b79fc76253c8.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "EAST RIDING OF YORKSHIRE"
published: "2019-09-17"
---

# Healthwatch & Independent Health Complaints Advocacy Service

Buyer: EAST RIDING OF YORKSHIRE  
Current stage: Tender  
OCID: ocds-b5fd17-d3c2217b-99c7-4cb2-8e0d-b79fc76253c8

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## Summary

The East Riding of Yorkshire Council is initiating a tender for the "Healthwatch & Independent Health Complaints Advocacy Service," aimed at enhancing local health services. The tender is classified under social work and related services and will be located in the Yorkshire and the Humber region of England. This open procurement process is set to close on 21st October 2019, with the contract period expected to run from 1st April 2020 to 31st March 2022. The total value of the contract is estimated at £904,836.

This tender presents a significant opportunity for businesses specialising in health and social care services, particularly those with a solid foundation in advocacy and community engagement. Small and Medium Enterprises (SMEs) and Voluntary, Community, and Social Enterprises (VCSEs) could find this an ideal venture, as the new provider must not only maintain existing service levels but also innovate and expand the service scope established by previous providers, ensuring a competitive edge in delivering quality health services.

## Notice

The Council now wishes to commission a Healthwatch East Riding of Yorkshire (HWERY) and Independent Health Complaints Advocacy (IHCA) for the next contract period, with a view to further developing their scope and reach. A strong foundation has been laid and a revised governance structure implemented, which better meets the current and emerging focus for local Healthwatch. It is expected that any new provider will build on these strong foundations and continue to develop HWERY with the drive to be one of the best Healthwatch providers in the country. IHCA services have also been increasing in size and scope in past years and the Council would like the new provider to address and support clients, identifying trends and opportunities and feeding these into Healthwatch to help shape combined intelligence.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/532ac823-e7d3-4b19-b600-1731eb38faa5 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Sep 2019 |
| Submission deadline | 21 Oct 2019 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Mar 2020 - 31 Mar 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £904,836 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EAST RIDING OF YORKSHIRE |
| Locality | BEVERLEY |
| Post town | Hull |
| Postcode | HU17 9BA |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE1 East Yorkshire and Northern Lincolnshire |
| ITL 3 | TLE12 East Riding of Yorkshire |
| Local authority | East Riding of Yorkshire |
| Electoral ward | St Mary's |
| Westminster constituency | Beverley and Holderness |
| Delivery location | TLE Yorkshire and The Humber |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services
- 85300000 - Social work and related services

## Release History

- 17 Sep 2019 at 10:29 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/532ac823-e7d3-4b19-b600-1731eb38faa5

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/532ac823-e7d3-4b19-b600-1731eb38faa5
  17th September 2019 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.eastriding.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d3c2217b-99c7-4cb2-8e0d-b79fc76253c8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d3c2217b-99c7-4cb2-8e0d-b79fc76253c8.json.