---
title: "BHCC Correspondence Case Management IT System"
ocid: "ocds-b5fd17-d3ce7f9f-7e36-4c92-a4e2-831d1f446532"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d3ce7f9f-7e36-4c92-a4e2-831d1f446532"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d3ce7f9f-7e36-4c92-a4e2-831d1f446532.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d3ce7f9f-7e36-4c92-a4e2-831d1f446532.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BRIGHTON & HOVE CITY COUNCIL"
published: "2020-05-05"
---

# BHCC Correspondence Case Management IT System

Buyer: BRIGHTON & HOVE CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-d3ce7f9f-7e36-4c92-a4e2-831d1f446532

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## Summary

The Brighton & Hove City Council has completed a procurement process for the "BHCC Correspondence Case Management IT System," a project aimed at providing a comprehensive solution for managing Freedom of Information requests and complaints. This procurement falls under the software package and information systems category, with a contract value of £165,000. The tender was conducted through a selective procurement method, specifically via a call-off from a framework agreement. The contract commenced on 1 August 2019 and is set to conclude on 31 July 2021, with the final award date recorded on 31 July 2019.

This contract presents significant growth opportunities for businesses in the IT services and software development sectors, particularly for those specialising in correspondence and case management solutions. Firms that are agile and capable of delivering innovative digital transformation solutions would be well-positioned to compete for similar future tenders, especially those that cater to local government needs. Small and medium enterprises (SMEs) are encouraged to engage, as the procurement explicitly allows for their participation.

## Notice

The Council is seeking a single, "Correspondence Case Management", solution that is capable of meeting the needs of both the FoI and complaints managing teams. Using one solution is more financially viable and effective and meets the objectives of the council's Digital Transformation strategy.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7e7cff6f-97a1-45c9-b052-18620c85e62f |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 May 2020 |
| Submission deadline | 8 Jul 2019 |
| Future notice date | Not specified |
| Award date | 30 Jul 2019 |
| Contract period | 31 Jul 2019 - 31 Jul 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £165,000 |
| Lots value | Not specified |
| Awards value | £165,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BRIGHTON & HOVE CITY COUNCIL |
| Locality | HOVE |
| Post town | Brighton |
| Postcode | BN3 2LS |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ21 Brighton and Hove |
| Local authority | Brighton and Hove |
| Electoral ward | Central Hove |
| Westminster constituency | Hove and Portslade |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVICA |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 5 May 2020 at 14:56 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7e7cff6f-97a1-45c9-b052-18620c85e62f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/7e7cff6f-97a1-45c9-b052-18620c85e62f
  5th May 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d3ce7f9f-7e36-4c92-a4e2-831d1f446532. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d3ce7f9f-7e36-4c92-a4e2-831d1f446532.json.