---
title: "Oracle Advanced Customer Support for HM Prison and Probation Service"
ocid: "ocds-b5fd17-d3f3f715-eaf9-42ef-a91d-a3d520e253bb"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d3f3f715-eaf9-42ef-a91d-a3d520e253bb"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d3f3f715-eaf9-42ef-a91d-a3d520e253bb.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d3f3f715-eaf9-42ef-a91d-a3d520e253bb.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MINISTRY OF JUSTICE."
published: "2017-09-26"
---

# Oracle Advanced Customer Support for HM Prison and Probation Service

Buyer: MINISTRY OF JUSTICE.  
Current stage: Award  
OCID: ocds-b5fd17-d3f3f715-eaf9-42ef-a91d-a3d520e253bb

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-d3f3f715-eaf9-42ef-a91d-a3d520e253bb)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-d3f3f715-eaf9-42ef-a91d-a3d520e253bb.json)

## Summary

The procurement process involves the Ministry of Justice, which has awarded a contract titled "Oracle Advanced Customer Support for HM Prison and Probation Service." This initiative falls under the services category, specifically in the software and information systems industry. The contract was awarded on 30 August 2017 and covers a period from 13 July 2017 to 12 July 2018. The tender process was conducted through a limited methodology, negotiated without a call for competition, and the final contract value amounts to £301,239. The procurement is located in Yorkshire and the Humber, United Kingdom.

This tender presents valuable opportunities for businesses, particularly those specialising in IT services and software support, to engage with a major public sector entity. Companies that are well-versed in providing customer support and advanced software solutions would be particularly suited to participate in similar future tenders. Firms aiming to grow their business should consider the potential of working with government contracts, as they often lead to long-term engagements and an established presence in the public sector.

## Notice

Provision of Oracle Advanced Customer Services to HMPPS

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/13d17a9e-0dc0-4f17-80d3-b422bae368ee |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Negotiated without a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Sep 2017 |
| Submission deadline | 12 Jul 2017 |
| Future notice date | Not specified |
| Award date | 29 Aug 2017 |
| Contract period | 12 Jul 2017 - 12 Jul 2018 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £301,239 |
| Lots value | Not specified |
| Awards value | £301,238 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF JUSTICE. |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 9AJ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ORACLE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 26 Sep 2017 at 08:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/13d17a9e-0dc0-4f17-80d3-b422bae368ee

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/13d17a9e-0dc0-4f17-80d3-b422bae368ee
  26th September 2017 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/5e59a85b-cc97-47cb-9035-2dbcba22cfb7
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d3f3f715-eaf9-42ef-a91d-a3d520e253bb. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d3f3f715-eaf9-42ef-a91d-a3d520e253bb.json.