---
title: "CRM Right Now"
ocid: "ocds-b5fd17-d40c82f5-89c5-4e45-b96c-6591d57a6cfc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d40c82f5-89c5-4e45-b96c-6591d57a6cfc"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d40c82f5-89c5-4e45-b96c-6591d57a6cfc.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d40c82f5-89c5-4e45-b96c-6591d57a6cfc.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR EDUCATION"
published: "2018-01-23"
---

# CRM Right Now

Buyer: DEPARTMENT FOR EDUCATION  
Current stage: Award  
OCID: ocds-b5fd17-d40c82f5-89c5-4e45-b96c-6591d57a6cfc

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-d40c82f5-89c5-4e45-b96c-6591d57a6cfc)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-d40c82f5-89c5-4e45-b96c-6591d57a6cfc.json)

## Summary

The procurement process titled "CRM Right Now" was conducted by the Department for Education, focusing on education and training services. This tender was initiated as an Other CCS Call-off Agreement, and the contract was awarded on 14th March 2017. The contract period commenced on 14th April 2017 and concludes on 13th April 2018. The awarded contract is valued at £240,000 and the delivery locations encompass various territories including the British Overseas Territories, Channel Islands, and the United Kingdom.

This tender presents significant growth opportunities for businesses in the education and training services sector. Companies that specialise in customer relationship management (CRM) solutions, particularly those with experience in working with educational institutions, would be well-positioned to compete in future tenders of a similar nature. The involvement of large suppliers like Oracle Corporation UK Limited suggests a robust market for established and innovative service providers looking to expand their footprint in public sector contracts.

## Notice

Oracle CRM RightNow

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8cac1d7a-8fe6-472c-bafb-c8eed6f0f11e |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - CCS Call-off Agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Jan 2018 |
| Submission deadline | 14 Feb 2017 |
| Future notice date | Not specified |
| Award date | 14 Mar 2017 |
| Contract period | 13 Apr 2017 - 13 Apr 2018 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £240,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR EDUCATION |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M1 2WD |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Piccadilly |
| Westminster constituency | Manchester Central |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ORACLE CORPORATION UK LIMITED MANUFACTURER |

## CPV Codes

### Divisions

- 80 - Education and training services

### Codes

- 80000000 - Education and training services

## Release History

- 23 Jan 2018 at 11:59 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8cac1d7a-8fe6-472c-bafb-c8eed6f0f11e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8cac1d7a-8fe6-472c-bafb-c8eed6f0f11e
  23rd January 2018 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d40c82f5-89c5-4e45-b96c-6591d57a6cfc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d40c82f5-89c5-4e45-b96c-6591d57a6cfc.json.