---
title: "Citizen Advice Service (Provision of Generalist Social Welfare Advice, Debt, Welfare Benefit and Housing Advice"
ocid: "ocds-b5fd17-d42ef9a6-5d64-41f7-b31f-b03fa1268596"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d42ef9a6-5d64-41f7-b31f-b03fa1268596"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d42ef9a6-5d64-41f7-b31f-b03fa1268596.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d42ef9a6-5d64-41f7-b31f-b03fa1268596.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "TRAFFORD COUNCIL"
published: "2019-04-09"
---

# Citizen Advice Service (Provision of Generalist Social Welfare Advice, Debt, Welfare Benefit and Housing Advice

Buyer: TRAFFORD COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-d42ef9a6-5d64-41f7-b31f-b03fa1268596

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-d42ef9a6-5d64-41f7-b31f-b03fa1268596)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-d42ef9a6-5d64-41f7-b31f-b03fa1268596.json)

## Summary

The Trafford Council is currently seeking proposals for the provision of a Citizen Advice Service, focusing on generalist social welfare advice, including debt, welfare benefits, and housing support. This tender, part of the health services category, is situated in the North West of the United Kingdom. The procurement method is an open procedure, with the contract available for a total value of £2,093,000. The tender period has concluded, with submissions due by 23rd December 2018. The awarded contract commenced on 1st April 2019 and runs until 31st March 2022.

This opportunity provides a significant avenue for businesses specialising in social welfare and advice services, especially small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs). Companies poised to offer independent and effective support in areas such as benefits, debt management, employment consulting, and housing advice would find this contract to be well aligned with their services. Engaging in this procurement process could position these businesses for growth and enhance their community impact.

## Notice

Rochdale, Stockport and Trafford Councils are committed to providing a high quality general advice and welfare advice services. These services will play an important role in maximising people's independence and help prevent reliance and dependency on more intensive care and support. The service aims are to provide independent impartial advice that is efficient and effective in preventing and reducing the problems faced by citizens in relation to (but not limited to): * benefits * debt * employment * health & social care * housing * immigration A further description of the service aims, objectives and outcomes is detailed in the specification.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9a2ae3ca-57c2-4cca-b8e4-e650e9a62977 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Apr 2019 |
| Submission deadline | 23 Dec 2018 |
| Future notice date | Not specified |
| Award date | 4 Mar 2019 |
| Contract period | 31 Mar 2019 - 31 Mar 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,093,000 |
| Lots value | Not specified |
| Awards value | £1,953,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TRAFFORD COUNCIL |
| Locality | STRETFORD |
| Post town | Manchester |
| Postcode | M32 0TH |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD34 Greater Manchester South West |
| Local authority | Trafford |
| Electoral ward | Gorse Hill & Cornbrook |
| Westminster constituency | Stretford and Urmston |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PENNINE WEST CITIZENS ADVICE BUREAU |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 9 Apr 2019 at 11:32 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9a2ae3ca-57c2-4cca-b8e4-e650e9a62977
- 18 Nov 2018 at 16:33 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/9e9a576a-06fd-4a66-b55a-091d8963cc76

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9a2ae3ca-57c2-4cca-b8e4-e650e9a62977
  9th April 2019 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/9e9a576a-06fd-4a66-b55a-091d8963cc76
  18th November 2018 - Opportunity notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=631304c1-4eeb-e811-80ef-005056b64545
  Advert

## Notice URLs

- http://www.trafford.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d42ef9a6-5d64-41f7-b31f-b03fa1268596. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d42ef9a6-5d64-41f7-b31f-b03fa1268596.json.