---
title: "Digital Communication Platform"
ocid: "ocds-b5fd17-d433f88d-45dc-401f-b037-aa86c6afa03e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d433f88d-45dc-401f-b037-aa86c6afa03e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d433f88d-45dc-401f-b037-aa86c6afa03e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d433f88d-45dc-401f-b037-aa86c6afa03e.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "TORBAY COUNCIL"
published: "2022-03-15"
---

# Digital Communication Platform

Buyer: TORBAY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-d433f88d-45dc-401f-b037-aa86c6afa03e

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-d433f88d-45dc-401f-b037-aa86c6afa03e)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-d433f88d-45dc-401f-b037-aa86c6afa03e.json)

## Summary

Torbay Council, located in Torquay, England, conducted a tender process for a project titled "Digital Communication Platform" aimed at enhancing communication with Council residents, particularly in relation to COVID-19 updates. The procurement process, classified under electronic message and information services, utilised a selective procurement method and concluded on 23rd March 2020. The awarded contract, valued at £84,700, commenced on 17th April 2020 and is scheduled to end on 1st April 2023.

This tender represents an excellent opportunity for small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) looking to expand their services within the digital communications sector. Businesses with expertise in developing electronic messaging platforms, particularly those capable of facilitating urgent communications for local authorities, would be well-positioned to compete in similar future tenders with Torbay Council or other local government entities.

## Notice

Digital platform to enable faster and more efficient communication with Council residents and enable COVID-19 related upates to be sent urgently to Torbay residents and Council staff.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e78f1194-8bba-4cb9-8064-74a3c1c66959 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Catalogue purchase |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Mar 2022 |
| Submission deadline | 23 Mar 2020 |
| Future notice date | Not specified |
| Award date | 24 Mar 2020 |
| Contract period | 16 Apr 2020 - 1 Apr 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £84,700 |
| Lots value | Not specified |
| Awards value | £84,700 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TORBAY COUNCIL |
| Additional buyers | TORBAY COUNCIL - CHILDRENS SERVICES |
| Locality | TORQUAY |
| Post town | Torquay |
| Postcode | TQ1 3DR |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK42 Torbay |
| Local authority | Torbay |
| Electoral ward | Tormohun |
| Westminster constituency | Torbay |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GRANICUS-FIRMSTEP |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64216000 - Electronic message and information services

## Release History

- 15 Mar 2022 at 10:14 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e78f1194-8bba-4cb9-8064-74a3c1c66959
- 18 May 2020 at 13:51 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e78f1194-8bba-4cb9-8064-74a3c1c66959

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e78f1194-8bba-4cb9-8064-74a3c1c66959
  15th March 2022 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.torbay.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d433f88d-45dc-401f-b037-aa86c6afa03e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d433f88d-45dc-401f-b037-aa86c6afa03e.json.