--- title: "Waltham Forest CCG - AQP Community Adult Hearing Service" ocid: "ocds-b5fd17-d435f2d8-adc9-11e6-9901-0019b9f3037b" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d435f2d8-adc9-11e6-9901-0019b9f3037b" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d435f2d8-adc9-11e6-9901-0019b9f3037b.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-d435f2d8-adc9-11e6-9901-0019b9f3037b.json" source: "Contracts Finder" current_stage: "Tender" buyer: "N E L COMMISSIONING SUPPORT UNIT" published: "2016-11-18" --- # Waltham Forest CCG - AQP Community Adult Hearing Service Buyer: N E L COMMISSIONING SUPPORT UNIT Current stage: Tender OCID: ocds-b5fd17-d435f2d8-adc9-11e6-9901-0019b9f3037b [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-d435f2d8-adc9-11e6-9901-0019b9f3037b) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-d435f2d8-adc9-11e6-9901-0019b9f3037b.json) ## Summary The N E L Commissioning Support Unit is currently seeking tenders for the "Waltham Forest CCG - AQP Community Adult Hearing Service," a crucial initiative in the health and social work services sector. The procurement is at the Tender stage, with a deadline for submissions due by 12.00pm on 28th July 2016. The contract will commence on 1st November 2016 and is projected to run for two years, with the possibility of extending for an additional two years if exercised. The estimated total value of the contract is £423,300, and the services will be delivered in London, primarily addressing hearing-related needs for the registered population of the Waltham Forest Clinical Commissioning Group. This tender presents significant growth opportunities for businesses specialising in healthcare services, particularly those that can provide comprehensive adult hearing assessments and related aftercare. Both small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations are encouraged to participate. Successful bidders will need to demonstrate their ability to provide innovative hearing solutions, such as hearing aid fitting and ongoing support services, in a community-based setting. The open procurement method used here underscores the inclusive nature of this tender, allowing new providers to enter the market and contribute to this essential service. ## Notice Any Qualified Provider (AQP) process to deliver a Community Adult Hearing Service. The service is a community based, adult hearing assessment service, including hearing aid fitting (where required), follow-up and aftercare services for adults, with suspected or diagnosed hearing loss for the registered population of the Waltham Forest Clinical Commissioning Group. The Adult Hearing Service will consist of: Hearing needs assessment Development of an Individual Management Plan (IMP) Provision and fitting of hearing aids in a suitable environment (quiet, confidential, privacy and dignity) Appropriate hearing rehabilitation e.g. patient education Information on and signposting to any relevant communication/social support services Follow-up appointment to assess whether needs have been met Discharge from hearing assessment and fitting pathway Aftercare service including advice, maintenance, repairs or replacement of hearing aids under warranty and review as required to meet the needs of the patient Batteries, tips, domes, wax filters, tube and other consumables replacement service Provision of service to the housebound The Contract value has been estimated at 423,300k over the lifetime of the contract term including extensions.The contract will run for 2 years, plus an additional 2 years if the extension option is exercised by the commissioners. If the commissioners exercise the extension option, a window for new providers to be part of the qualified providers list will also be offered. During this process the CCG will be offering a window for new providers to be part of the qualified providers list. Additional information: Assessment Criteria FAIL Question not answered or there is some information missing. The response does not meet the full criteria and there is limited information provided or an answer that largely fails to address the question or that is flawed in aspects. There are significant gaps and no evidence that issues will be addressed and or managed in line with expectations and the standards required. PASS A comprehensive answer to the question in terms of detail, accuracy and relevance. A good degree of evidence to show the Bidder's ability to achieve what is stated within the response and achieves the required standard of delivery. The CCG is following an Open Procedure procurement process to procure this service. Interested organisations must express their interest by registering on Pro-contract: http://www.supplying2nhs.com Expressions of interests will be completed on submission of the Tender. The deadline for submitting a completed Tender is at 12.00pm on 28th July 2016. Responses received after the deadline will not be considered. Submission of the tenders will be via the Pro-Contract e-tendering system https://www.supplying2nhs.com Suppliers register, login, complete the tender response documentation electronically and submit them via the Pro-contract e-tendering portal. Please note that any communication from NEL Commissioning Support or CCG regarding this AQP tender will be via Pro-contract discussion board. Bidders must use Pro-contract discussion board for their communications with NEL Commissioning Support or CCG regarding this AQP procurement. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4cf1751b-e167-481c-8970-f6fbb7aec6dd | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 18 Nov 2016 | | Submission deadline | 28 Jul 2016 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Nov 2016 - 31 Oct 2018 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £423,300 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | N E L COMMISSIONING SUPPORT UNIT | | Locality | LONDON | | Post town | Central London | | Postcode | EC2A 2DU | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI41 Hackney and Newham | | Local authority | Hackney | | Electoral ward | Hoxton East & Shoreditch | | Westminster constituency | Hackney South and Shoreditch | | Delivery location | TLI London | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services ## Release History - 18 Nov 2016 at 20:17 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/4cf1751b-e167-481c-8970-f6fbb7aec6dd ## Documents - https://www.contractsfinder.service.gov.uk/Notice/4cf1751b-e167-481c-8970-f6fbb7aec6dd 28th June 2016 - Opportunity notice on Contracts Finder ## Notice URLs - http://www.supplying2nhs.com - https://www.supplying2nhs.com ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. 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