---
title: "HDC 401 ICT Appraisal & Customer service review"
ocid: "ocds-b5fd17-d440f7b1-f7fa-42fc-ab42-84eb4175b7fc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d440f7b1-f7fa-42fc-ab42-84eb4175b7fc"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d440f7b1-f7fa-42fc-ab42-84eb4175b7fc.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d440f7b1-f7fa-42fc-ab42-84eb4175b7fc.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HARBOROUGH DISTRICT COUNCIL"
published: "2021-03-10"
---

# HDC 401 ICT Appraisal & Customer service review

Buyer: HARBOROUGH DISTRICT COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-d440f7b1-f7fa-42fc-ab42-84eb4175b7fc

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## Summary

Harborough District Council has recently concluded the tender process for "HDC 401 ICT Appraisal & Customer service review". This procurement, classified under IT services (consulting and software development), was situated in the East Midlands, United Kingdom. The contract, valued at £45,000, was awarded on 10th February 2021, following a single procurement method below the threshold. The tender period ended on 29th January 2021, with the contract set to commence on 11th February 2021 and extend until 10th February 2022.

This contract presents a valuable opportunity for small and medium-sized enterprises (SMEs) engaged in ICT consulting and software development services. Businesses that specialise in customer service systems and IT appraisals will find this particularly relevant. Engaging with Harborough District Council not only allows SMEs to showcase their capabilities in a competitive environment but also offers a chance to establish long-term relationships within the public sector, paving the way for further growth and procurement opportunities.

## Notice

ICT system appraisal and associated Customer service system review

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d70233de-c43b-4854-b1ba-391559b63335 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - Single procurement below threshold |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Mar 2021 |
| Submission deadline | 29 Jan 2021 |
| Future notice date | Not specified |
| Award date | 10 Feb 2021 |
| Contract period | 11 Feb 2021 - 10 Feb 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £45,000 |
| Lots value | Not specified |
| Awards value | £45,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HARBOROUGH DISTRICT COUNCIL |
| Locality | MARKET HARBOROUGH |
| Post town | Leicester |
| Postcode | LE16 7AG |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF22 Leicestershire CC and Rutland |
| Local authority | Harborough |
| Electoral ward | Market Harborough-Great Bowden & Arden |
| Westminster constituency | Harborough, Oadby and Wigston |
| Delivery location | TLF East Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ENTEC SI |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 10 Mar 2021 at 15:47 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d70233de-c43b-4854-b1ba-391559b63335

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d70233de-c43b-4854-b1ba-391559b63335
  10th March 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d440f7b1-f7fa-42fc-ab42-84eb4175b7fc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d440f7b1-f7fa-42fc-ab42-84eb4175b7fc.json.