---
title: "DHSC - Service Management & Operations Capability"
ocid: "ocds-b5fd17-d44464f1-dc57-4f72-9b16-f9db5cc00edf"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d44464f1-dc57-4f72-9b16-f9db5cc00edf"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d44464f1-dc57-4f72-9b16-f9db5cc00edf.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d44464f1-dc57-4f72-9b16-f9db5cc00edf.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT OF HEALTH AND SOCIAL CARE (T&T)"
published: "2021-03-16"
---

# DHSC - Service Management & Operations Capability

Buyer: DEPARTMENT OF HEALTH AND SOCIAL CARE (T&T)  
Current stage: Award  
OCID: ocds-b5fd17-d44464f1-dc57-4f72-9b16-f9db5cc00edf

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## Summary

The Department of Health and Social Care (T&T) has concluded a procurement process for the "Service Management & Operations Capability," which falls under the category of IT services, including consulting and software development. This procurement was conducted through a selective method, specifically a call-off from a framework agreement, with an overall contract value of £1,262,700. The contract commenced on 23rd November 2020 and was active until 31st July 2021. The procurement process has reached the award stage, with the contract awarded to Methods Business and Digital Technology Limited as of 16th December 2020, with the final award notice being published on 16th March 2021. The primary location for the services is London, UK.

This tender presents significant opportunities for businesses in the IT services sector, particularly those specialising in resource management, service management, and operations capability. Businesses equipped to offer consulting and software development services may find it advantageous to participate in future tenders, as the Department of Health and Social Care often seeks dependable partners to improve its operational effectiveness. Firms capable of delivering large-scale IT solutions and those experienced in working within public sector frameworks will be particularly well-suited to compete in upcoming procurements.

## Notice

DHSC - Service Management & Operations Capability. Resource Management Service. Provision of Service Management, Service Desk and Service Operations Capability.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/cc54fc1c-d4d6-4b90-af68-5ac7b1a8cf8a |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Mar 2021 |
| Submission deadline | 23 Nov 2020 |
| Future notice date | Not specified |
| Award date | 16 Dec 2020 |
| Contract period | 23 Nov 2020 - 31 Jul 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,262,700 |
| Lots value | Not specified |
| Awards value | £126,700 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT OF HEALTH AND SOCIAL CARE (T&T) |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 0EU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | METHODS BUSINESS AND DIGITAL TECHNOLOGY |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 16 Mar 2021 at 17:56 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/cc54fc1c-d4d6-4b90-af68-5ac7b1a8cf8a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/cc54fc1c-d4d6-4b90-af68-5ac7b1a8cf8a
  16th March 2021 - Awarded contract notice on Contracts Finder
- https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/4J000000kI8Y/QVKTDyUnildibrmwSGD_9KOcfFDabf3TJ4oKvDy5sDc
  #729 G-Cloud-12-Call-Off-Contract DHSC Methods Service Management Operations Capability Final v0.5 (002)_Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d44464f1-dc57-4f72-9b16-f9db5cc00edf. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d44464f1-dc57-4f72-9b16-f9db5cc00edf.json.