---
title: "Social Media Monitoring Tool"
ocid: "ocds-b5fd17-d4573c32-d3cc-4acb-a564-aaff1f548c57"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d4573c32-d3cc-4acb-a564-aaff1f548c57"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d4573c32-d3cc-4acb-a564-aaff1f548c57.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d4573c32-d3cc-4acb-a564-aaff1f548c57.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CABINET OFFICE"
published: "2024-06-27"
---

# Social Media Monitoring Tool

Buyer: CABINET OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-d4573c32-d3cc-4acb-a564-aaff1f548c57

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-d4573c32-d3cc-4acb-a564-aaff1f548c57)  
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## Summary

The Cabinet Office has awarded a contract for the provision of a social media monitoring tool under the 'Software Products and Associated Services' framework agreement. The procurement method used was selective, and the tender period ended on 18th April 2024. The contract, valued at £100,980 GBP, will be in effect from 19th April 2024 to 18th April 2027. The contract was awarded to Phoenix Software Limited, with the contracting authority being the Cabinet Office located in London, England. The industry category for this contract is market and economic research, polling, and statistics.

This tender opportunity for a social media monitoring tool is well-suited for businesses interested in providing software products and associated services. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are particularly encouraged to participate. The contract's structure allows for direct awards under the framework agreement, providing a streamlined procurement process. Businesses in the United Kingdom can leverage this opportunity for growth and market expansion by offering innovative solutions in social media monitoring and analysis.

## Notice

Provision of a social media monitoring tool which is capable of tracking social media engagement on online news articles, matching key search terms (including in Boolean search strings) and URLs. Additional information: Contract is awarded via Direct Award under the KCS 'Software Products and Associated Services' (Y23065) Framework Agreement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/02c41d04-7e78-47b0-a3e0-c3060320466f |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Jun 2024 |
| Submission deadline | 17 Apr 2024 |
| Future notice date | Not specified |
| Award date | 12 May 2024 |
| Contract period | 18 Apr 2024 - 18 Apr 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £100,980 |
| Lots value | Not specified |
| Awards value | £100,980 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CABINET OFFICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1A 2AS |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PHOENIX SOFTWARE |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79300000 - Market and economic research; polling and statistics

## Release History

- 27 Jun 2024 at 09:44 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/02c41d04-7e78-47b0-a3e0-c3060320466f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/02c41d04-7e78-47b0-a3e0-c3060320466f
  27th June 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/aea96131-2433-45cc-9500-0955819c93f3

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d4573c32-d3cc-4acb-a564-aaff1f548c57. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d4573c32-d3cc-4acb-a564-aaff1f548c57.json.