---
title: "AQP (Any Qualified Provider) GP Direct Access Adult Hearing Service - NHS Swale CCG - NHS/SoEPS/16.276"
ocid: "ocds-b5fd17-d490936a-388c-4079-a2b2-902bd61ad78f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d490936a-388c-4079-a2b2-902bd61ad78f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d490936a-388c-4079-a2b2-902bd61ad78f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d490936a-388c-4079-a2b2-902bd61ad78f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SOUTH OF ENGLAND PROCUREMENT SERVICES"
published: "2018-04-04"
---

# AQP (Any Qualified Provider) GP Direct Access Adult Hearing Service - NHS Swale CCG - NHS/SoEPS/16.276

Buyer: SOUTH OF ENGLAND PROCUREMENT SERVICES  
Current stage: Award  
OCID: ocds-b5fd17-d490936a-388c-4079-a2b2-902bd61ad78f

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## Summary

The NHS South of England Procurement Services, on behalf of NHS Swale Clinical Commissioning Group (CCG), is seeking tenders for the "AQP (Any Qualified Provider) GP Direct Access Adult Hearing Service". This open procurement process falls within the health and social work services category and specifically targets regions in the South East of England. The tendering period concluded on 6th April 2017, with the contract expected to start from 1st July 2017 and lasting until 1st July 2020. While the contract values are stated as zero, the service aims to provide comprehensive support for adults facing hearing and communication challenges, in compliance with national guidelines.

This procurement presents a valuable opportunity for businesses within the healthcare and audiology sectors, particularly those specialising in hearing services and rehabilitation. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are particularly encouraged to participate, as the framework allows for diverse organisations to provide services. Companies that can guarantee access to high-quality care, demonstrate compliance with established clinical guidelines, and establish referral pathways for more specialised medical services should consider competing for this tender.

## Notice

NHS South of England Procurement Services, acting on behalf of NHS Swale Clinical Commissioning Group (CCG) (the Commissioner) is commencing an AQP Offer for the provision of a GP Direct Access Adult Hearing Service for NHS Swale CCG patients. The aim is to provide a comprehensive service for adults experiencing hearing and communication difficulties who feel they might benefit from hearing assessment and rehabilitation including the option of trying hearing aids with aftercare and support, in line with the National Commissioning Framework, other national guidance and local requirements. All providers of Adult Hearing Services must ensure that there are local arrangements for referral into more specialist medical services in line with British Academy of Audiology (BAA) Guidelines for Direct Referral of Adults with Hearing Difficulty to Audiology Services (2016 - currently in draft) and British Society of Hearing Aid Audiologists (BSHAA) Protocol and Criteria for Referral for Medical or other Specialist Opinion (2011). The purpose of the Adult Hearing Service is to ensure: * Equitable access to high and consistent quality care for all people using the service; * A safe hearing service that conforms to the accreditation standards set out in the Improving Quality In Physiological Diagnostic Services (IQIPS) Accreditation Scheme; * The service should also recognise published clinical guidelines and good practice The CCG will have regular performance meetings (quarterly) with accredited AQP providers to review performance of the service. Please note that as this is an AQP there are no guaranteed or indicative volumes of activity within the contract. Please access the procurement documents for further information. Additional information: Bidders are invited to access the procurement documentation at https://in-tendhost.co.uk/soepscommissioning. The deadline for submission of completed ITT submissions is Thursday 6th April 2017 at 12:00pm (midday). Late submissions will not be accepted. The e-portal system will shutdown at 12:00pm and any unsubmitted bids not registered to the system at this time will not be accepted. Therefore, please submit in good time prior to the deadline date and time. Project title: AQP (Any Qualified Provider) GP Direct Access Adult Hearing Service - NHS Swale CCG, please access the ITT for all documents. Should Bidders have any queries, or are having problems using the portal, they should contact the In-tend dedicated Supplier Helpdesk by calling 0845 557 8079 Monday to Friday (9am to 6pm) or email support@in-tend.co.uk. All communications should be made via the messaging function on the In-tend E-Tendering portal. During the tender exercise the Contracting Authority requests that all communications are channelled through the appointed procurement specialist on behalf of NHS South of England Procurement Services and not with the Contracting Authority itself. No Bidder, Bidder Member, or any of such Bidder's advisors, consultants or subcontractors may have ex parte communications with the Contracting Authority or any of their employees, advisors, contractors or consultants regarding the ITT, the Procurement, other than as expressly permitted in this ITT.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/78f5d704-05bb-4326-8268-4aa98c9aaa9a |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Apr 2018 |
| Submission deadline | 6 Apr 2017 |
| Future notice date | Not specified |
| Award date | 8 Jun 2017 |
| Contract period | 30 Jun 2017 - 1 Jul 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOUTH OF ENGLAND PROCUREMENT SERVICES |
| Locality | LEWES |
| Post town | Brighton |
| Postcode | BN7 2PB |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ22 East Sussex CC |
| Local authority | Lewes |
| Electoral ward | Lewes Bridge |
| Westminster constituency | Lewes |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 5 |
| Supplier names | HIDDEN HEARING; MEMORIAL MEDICAL CENTRE; SCRIVENS; SPECSAVERS HEARCARE GROUP; SUSSEX HEALTH CARE AUDIOLOGY |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 4 Apr 2018 at 12:03 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/78f5d704-05bb-4326-8268-4aa98c9aaa9a
- 7 Mar 2017 at 13:56 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/ed17366b-e45a-4f37-9af9-5af85b1a177e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/78f5d704-05bb-4326-8268-4aa98c9aaa9a
  4th April 2018 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/ed17366b-e45a-4f37-9af9-5af85b1a177e
  7th March 2017 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/fad2a71b-8312-4508-9b4c-f6b09228a623
  PDF on "How to register on In-Tend".
- https://in-tendhost.co.uk/soepscommissioning
  NHS SoEPS In-Tend procurement portal

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d490936a-388c-4079-a2b2-902bd61ad78f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d490936a-388c-4079-a2b2-902bd61ad78f.json.