---
title: "Provision of Session Replay Software"
ocid: "ocds-b5fd17-d494c954-5570-4fae-95b0-a9ff32525543"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d494c954-5570-4fae-95b0-a9ff32525543"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d494c954-5570-4fae-95b0-a9ff32525543.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d494c954-5570-4fae-95b0-a9ff32525543.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CROWN COMMERCIAL SERVICE"
published: "2025-10-30"
---

# Provision of Session Replay Software

Buyer: CROWN COMMERCIAL SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-d494c954-5570-4fae-95b0-a9ff32525543

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-d494c954-5570-4fae-95b0-a9ff32525543)  
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## Summary

The Crown Commercial Service has awarded a contract for the provision of Session Replay Software, classified under IT software package (CPV code: 48517000). The procurement process employed a direct award method, resulting in the engagement of CONTENT SQUARE LTD. This contract, beginning on 16th October 2025 and running until 15th October 2026, is based in London, United Kingdom. The value of the contract stands at £80,000 GBP, and it reached its award stage on 15th October 2025. The tender has been fully completed, with the contract notice published on 30th October 2025.

This tender offers substantial business growth opportunities, particularly for large enterprises specializing in IT software solutions, as indicated by its classification and the procurement value. The direct award process suggests a targeted procurement approach, favouring established organisations with a robust portfolio in software development and delivery. Businesses capable of providing refined and technical IT solutions tailored to enhance digital session replay functionalities stand to benefit significantly from such engagements within the public procurement sector.

## Notice

CCIT25A21 Provision of Session Replay Software

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e8f3e7ea-10a4-4ad6-920f-2358d245f5c6 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Oct 2025 |
| Submission deadline | 14 Oct 2025 |
| Future notice date | Not specified |
| Award date | 14 Oct 2025 |
| Contract period | 15 Oct 2025 - 15 Oct 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £80,000 |
| Lots value | Not specified |
| Awards value | £80,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CROWN COMMERCIAL SERVICE |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L3 9PP |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | City Centre North |
| Westminster constituency | Liverpool Riverside |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CONTENT SQUARE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48517000 - IT software package

## Release History

- 30 Oct 2025 at 09:18 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e8f3e7ea-10a4-4ad6-920f-2358d245f5c6

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e8f3e7ea-10a4-4ad6-920f-2358d245f5c6
  30th October 2025 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.gov.uk/government/organisations/crown-commercial-service

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d494c954-5570-4fae-95b0-a9ff32525543. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d494c954-5570-4fae-95b0-a9ff32525543.json.