---
title: "Social Welfare and Advice - re-tender"
ocid: "ocds-b5fd17-d4a7b357-c3d9-470e-a0c6-f6f5b0a2bf8a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d4a7b357-c3d9-470e-a0c6-f6f5b0a2bf8a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d4a7b357-c3d9-470e-a0c6-f6f5b0a2bf8a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d4a7b357-c3d9-470e-a0c6-f6f5b0a2bf8a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CHESHIRE WEST AND CHESTER BOROUGH COUNCIL"
published: "2021-12-15"
---

# Social Welfare and Advice - re-tender

Buyer: CHESHIRE WEST AND CHESTER BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-d4a7b357-c3d9-470e-a0c6-f6f5b0a2bf8a

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## Summary

The Cheshire West and Chester Borough Council is currently involved in the public procurement process for a project titled "Social Welfare and Advice - re-tender." This initiative falls under the health and social work services category, aiming to improve the advice provision for residents in the region. The tender was published on 27th September 2021 and the tender period closed on 28th October 2021. The successful supplier, Citizens Advice Cheshire West, has been awarded the contract valued at £2,255,000, which will run from 1st April 2022 to 31st March 2027, providing comprehensive Tier 1 to Tier 4 advice services across the borough.

This tender presents significant opportunities for small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) engaged in social welfare and advisory services. Businesses that specialise in delivering high-quality community-based advice, especially those with experience in legal advice and a track record in social care, homelessness, or public health, would be well-positioned to benefit from this procurement process. Engaging in such contracts can foster business growth by providing a steady source of income and enhancing reputation through service delivery in a critical public sector area.

## Notice

The Council wish to develop an effective, co-ordinated, one front door model of good quality advice provision which meets the needs of the borough's residents. The Council wants to build on best practice and provide a person-centred service to deliver information and advice through a combination of assisted and supported advice (Tier 1) and specialist advice (Tier 2). This will be complemented by legal advice being delivered at Tier 3. All social care referral, homeless referral and or hospitalisation Tier 4 advice will be referred into the appropriate Council teams. The commissioned Service will act as the primary front door for all social welfare advice queries and host and an efficient and robust triage, referral and assessment function with clear connectivity to the wider social welfare and advice services offered both in and outside of the Council. Please register interest and download the tender documents from The Chest, www.the-chest.org.uk

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e65f911a-297a-42b5-b106-d189ed9bf118 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Dec 2021 |
| Submission deadline | 28 Oct 2021 |
| Future notice date | Not specified |
| Award date | 14 Dec 2021 |
| Contract period | 31 Mar 2022 - 31 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £2,255,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CHESHIRE WEST AND CHESTER BOROUGH COUNCIL |
| Locality | ELLESMERE PORT |
| Post town | Chester |
| Postcode | CH65 0BE |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD6 Cheshire |
| ITL 3 | TLD63 Cheshire West and Chester |
| Local authority | Cheshire West and Chester |
| Electoral ward | Central & Grange |
| Westminster constituency | Ellesmere Port and Bromborough |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CITIZENS ADVICE CHESHIRE WEST |

## CPV Codes

### Divisions

- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 85000000 - Health and social work services
- 98000000 - Other community, social and personal services

## Release History

- 15 Dec 2021 at 07:21 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e65f911a-297a-42b5-b106-d189ed9bf118
- 27 Sep 2021 at 13:19 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/2faa0cea-f9f1-4ba2-9884-ff7c19b6087c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e65f911a-297a-42b5-b106-d189ed9bf118
  15th December 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/2faa0cea-f9f1-4ba2-9884-ff7c19b6087c
  27th September 2021 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.cheshirewestandchester.gov.uk/

## Provenance

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