---
title: "Tender for Student Enrolment Solution"
ocid: "ocds-b5fd17-d4bbb5d3-0a63-4ac4-9688-f70e14350caa"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d4bbb5d3-0a63-4ac4-9688-f70e14350caa"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d4bbb5d3-0a63-4ac4-9688-f70e14350caa.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d4bbb5d3-0a63-4ac4-9688-f70e14350caa.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "SOAS UNIVERSITY OF LONDON"
published: "2020-10-28"
---

# Tender for Student Enrolment Solution

Buyer: SOAS UNIVERSITY OF LONDON  
Current stage: Tender  
OCID: ocds-b5fd17-d4bbb5d3-0a63-4ac4-9688-f70e14350caa

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-d4bbb5d3-0a63-4ac4-9688-f70e14350caa)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-d4bbb5d3-0a63-4ac4-9688-f70e14350caa.json)

## Summary

SOAS University of London is seeking tenders for a Student Enrolment Solution through an open procurement process in accordance with the Public Contracts Regulations 2015. This opportunity, classified under the CPV codes for call centre and internet development services, is valued at £1 million, with a minimum value of £500,000. The tender deadline is set for midday on 23rd November 2020, with the contract expected to commence on 11th January 2021 and run until 10th January 2024. Interested suppliers should ensure their submissions are timely, as late bids will not be accepted. The service will be delivered to the university's location in London, postcode WC1H 0XG.

This tender presents a significant opportunity for small and medium-sized enterprises (SMEs) in the services sector, particularly those specialising in customer relationship management and enrolment systems. Businesses with experience in call centre operations and digital enrolment solutions will be well-positioned to compete. With a focus on improving student engagement and conversion activities, this contract allows suitable suppliers to enhance their service offerings while supporting SOAS University in optimising its recruitment processes.

## Notice

SOAS University of London is looking to engage an external service to outsource aspects of our Customer Relationship Management and Conversion Activities for prospective SOAS students. This is a public procurement and is being run in line with the Public Contracts Regulations 2015 (SI 2015/102) utilising the Open Procedure. Suppliers that would like to take part in the process should download and complete the attached documentation. The deadline for return of tenders is midday 3rd December 2020. Please allow sufficient time to make your return as late returns will not be permitted. Any questions relating to this tender should be made via 'correspondence' on the website. Additional information: Is a Recurrent Procurement Type? : Yes

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/827b4394-2163-4a06-8b36-803c62920316 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Oct 2020 |
| Submission deadline | 3 Dec 2020 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 11 Jan 2021 - 10 Jan 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOAS UNIVERSITY OF LONDON |
| Locality | LONDON |
| Post town | Central London |
| Postcode | WC1H 0XG |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI36 Camden |
| Local authority | Camden |
| Electoral ward | Bloomsbury |
| Westminster constituency | Holborn and St Pancras |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 72420000 - Internet development services
- 79512000 - Call centre

## Release History

- 28 Oct 2020 at 16:18 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/827b4394-2163-4a06-8b36-803c62920316
- 22 Oct 2020 at 15:53 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/827b4394-2163-4a06-8b36-803c62920316

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/827b4394-2163-4a06-8b36-803c62920316
  29th October 2020 - Opportunity notice on Contracts Finder
- https://in-tendhost.co.uk/SOAS/aspx/
  Additional information on how to apply for this contract

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d4bbb5d3-0a63-4ac4-9688-f70e14350caa. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d4bbb5d3-0a63-4ac4-9688-f70e14350caa.json.