---
title: "TD1148 - Council Satisfaction Survey"
ocid: "ocds-b5fd17-d4ce519d-41f8-4f8d-8cf3-513e2442d5b8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d4ce519d-41f8-4f8d-8cf3-513e2442d5b8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d4ce519d-41f8-4f8d-8cf3-513e2442d5b8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d4ce519d-41f8-4f8d-8cf3-513e2442d5b8.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DERBY CITY COUNCIL"
published: "2017-01-17"
---

# TD1148 - Council Satisfaction Survey

Buyer: DERBY CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-d4ce519d-41f8-4f8d-8cf3-513e2442d5b8

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## Summary

The Derby City Council has conducted a tender titled "TD1148 - Council Satisfaction Survey" aimed at procuring market research services. This procurement, classified under the CPV code 79310000, is part of a selective procurement method and follows a negotiated procedure. The procurement process was initiated to gauge resident satisfaction and identify trends in opinions, with the contract period running from 1st November 2016 to 28th February 2017. The tender was completed with a total contract value of £20,000, and the procurement phase is currently at the award stage. The survey is crucial for improving council services amid budget cuts and reconfigurations, marking its first city-wide satisfaction assessment since 2013.

This tender presents significant opportunities for businesses engaged in market research services, particularly those with expertise in public consultation and user satisfaction surveys. Small and medium-sized enterprises (SMEs) and voluntary community social enterprises (VCSEs) would be well-suited to compete for this contract due to the Council's preference for suppliers that fit these categories. By participating in this procurement, businesses can enhance their visibility within the public sector, contribute to community improvement initiatives, and potentially secure future contracts as local councils increasingly focus on service delivery effectiveness.

## Notice

Further competition exercise under the Eastern Shires Purchasing Organisation (ESPO) Framework, Framework 992 Public Consultation and Market Research Services. The Council has not conducted a city-wide satisfaction survey since 2013. Since then there has been a period of considerable change with the Council facing further budget cuts and services being reconfigured in order to improve efficiency. The Leader of the Council has requested that a User Satisfaction Survey take place in Autumn 2016 that will gauge the views of our residents and enable us to identify trends in opinion. Additional information: Further competition exercise under the Eastern Shires Purchasing Organisation (ESPO) Framework, Framework 992 Public Consultation and Market Research Services. The Council has not conducted a city-wide satisfaction survey since 2013. Since then there has been a period of considerable change with the Council facing further budget cuts and services being reconfigured in order to improve efficiency. The Leader of the Council has requested that a User Satisfaction Survey take place in Autumn 2016 that will gauge the views of our residents and enable us to identify trends in opinion.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/cc6896e8-e4d6-44f3-b24a-a2f336e01d88 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Negotiated procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Jan 2017 |
| Submission deadline | 18 Oct 2016 |
| Future notice date | Not specified |
| Award date | 31 Oct 2016 |
| Contract period | 1 Nov 2016 - 28 Feb 2017 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £20,000 |
| Lots value | Not specified |
| Awards value | £20,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DERBY CITY COUNCIL |
| Locality | DERBY |
| Post town | Derby |
| Postcode | DE1 2FS |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF1 Derbyshire and Nottinghamshire |
| ITL 3 | TLF11 Derby |
| Local authority | Derby |
| Electoral ward | Darley |
| Westminster constituency | Derby South |
| Delivery location | TLF East Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BOSTOCK MARKETING GROUP LIMITED T/A BMG RESEARCH |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79310000 - Market research services

## Release History

- 17 Jan 2017 at 09:46 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/cc6896e8-e4d6-44f3-b24a-a2f336e01d88

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/cc6896e8-e4d6-44f3-b24a-a2f336e01d88
  17th January 2017 - Awarded contract notice on Contracts Finder
- http://www.eastmidstenders.org

## Notice URLs

- http://www.derby.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d4ce519d-41f8-4f8d-8cf3-513e2442d5b8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d4ce519d-41f8-4f8d-8cf3-513e2442d5b8.json.