---
title: "Procurement of General Practice Appointment Booking Services for practices in North East and North Cumbria ICB"
ocid: "ocds-b5fd17-d4d14d51-e4b7-45a8-9229-8cc5f7e03ecf"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d4d14d51-e4b7-45a8-9229-8cc5f7e03ecf"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d4d14d51-e4b7-45a8-9229-8cc5f7e03ecf.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d4d14d51-e4b7-45a8-9229-8cc5f7e03ecf.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT"
published: "2024-10-29"
---

# Procurement of General Practice Appointment Booking Services for practices in North East and North Cumbria ICB

Buyer: NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT  
Current stage: Award  
OCID: ocds-b5fd17-d4d14d51-e4b7-45a8-9229-8cc5f7e03ecf

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## Summary

The NHS South, Central and West Commissioning Support Unit has concluded the procurement process for the "Procurement of General Practice Appointment Booking Services for practices in North East and North Cumbria ICB." This procurement, categorized under Software package and information systems (CPV code 48000000), involved replacing the expired national contract supplied by Accurx Limited. The new contract, valued at £508,719, commenced on 1 July 2024 and will run until 31 March 2025, with an initial period of 3 months and an option to extend for another 6 months. This selective procurement was conducted through a call-off from the CCS G-Cloud 13 Framework, Lot 2: Cloud software.

This tender presents a significant opportunity for suppliers specialising in integrated healthcare software solutions, particularly those capable of enhancing digital pathways in General Practice. Small and medium-sized enterprises (SMEs) with expertise in developing appointment booking systems that integrate seamlessly with GP clinical systems can greatly benefit. The awarded contract requires comprehensive capabilities to support GP clinics, long-term condition clinics, and vaccination clinics, aligning with the Modernising General Practice (MGP) initiative. This highlights an ideal growth opportunity for tech companies focusing on healthcare IT solutions.

## Notice

The NHS England National Commercial and Procurement Hub supported NHS North East and North Cumbria ICB to place a new contract for the provision of a General Practice Appointment Booking solution to replace the national contract for appointment booking supplied by Accurx Limited which expired on 30th June 2024. NHS North East and North Cumbria ICB's requirement is for an appointment booking solution that enables booking of appointments by patients into GP clinics, long term condition clinics and vaccination clinics with integration with GP clinical systems. The solution is required to meet the digital pathways capabilities that support Modernising General Practice (MGP). A call-off process from the CCS G-Cloud 13 Framework (RM1557.13) Lot 2: Cloud software was undertaken in accordance with the G-Cloud 13 buyers guide to identify the most suitable provider to deliver requirements. The contract has been awarded to Accurx Limted. The contract is awarded for an initial period of 3 months with the option to extend for a further 6 months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/919f0cda-6957-4eb2-bcef-f2854a43bbfb |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Oct 2024 |
| Submission deadline | 12 Jun 2024 |
| Future notice date | Not specified |
| Award date | 30 Jun 2024 |
| Contract period | 30 Jun 2024 - 31 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £508,719 |
| Lots value | Not specified |
| Awards value | £508,719 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT |
| Locality | SUNDERLAND |
| Post town | Sunderland |
| Postcode | SR5 3XB |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC44 Sunderland |
| Local authority | Sunderland |
| Electoral ward | Castle |
| Westminster constituency | Washington and Gateshead South |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ACCURX |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 29 Oct 2024 at 14:12 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/919f0cda-6957-4eb2-bcef-f2854a43bbfb

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/919f0cda-6957-4eb2-bcef-f2854a43bbfb
  29th October 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d4d14d51-e4b7-45a8-9229-8cc5f7e03ecf. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d4d14d51-e4b7-45a8-9229-8cc5f7e03ecf.json.