---
title: "Support and Maintenance for Swift / ICS"
ocid: "ocds-b5fd17-d500f79f-8abe-42d2-aa17-a8b8602d3e23"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d500f79f-8abe-42d2-aa17-a8b8602d3e23"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d500f79f-8abe-42d2-aa17-a8b8602d3e23.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d500f79f-8abe-42d2-aa17-a8b8602d3e23.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ISLE OF WIGHT COUNCIL"
published: "2023-03-29"
---

# Support and Maintenance for Swift / ICS

Buyer: ISLE OF WIGHT COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-d500f79f-8abe-42d2-aa17-a8b8602d3e23

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## Summary

The Isle of Wight Council has awarded a contract for the provision of support and maintenance of the integrated children's services case management system and associated licenses. The contract value is £70,247.56 in GBP. The contract period is from 01 May 2023 to 31 October 2023. The procurement stage was an awards process, with the contract being awarded on 28th March 2023. The buying organisation is the Isle of Wight Council based in England, and the industry category is IT services. The contract location is in the South East region of the United Kingdom.

This tender presents an opportunity for businesses in the IT services sector, specifically those specialised in consulting, software development, and support. Companies well-suited to compete should have expertise in providing support and maintenance services for integrated case management systems. The contract period from May to October allows for short-term project engagements, making it suitable for businesses looking to expand their service portfolio or gain experience working with public sector clients. Businesses interested in growth through public procurement contracts should consider engaging with the Isle of Wight Council to explore potential future opportunities.

## Notice

Provision of support and maintenance of the integrated children's services case management system and associated licenses at the Isle of Wight Council. Duration from 01 May 2023 - 31 October 2023. The services can be provided only by a particular economic operator for the following reason: absence of competition for technical reasons. An agreement was made in December 2017 to return the hosting of the ICS system from Hampshire Council to the Isle of Wight Council. ICS hosting was originally transferred to Hampshire County Council after the establishment of a strategic partnership between organisations including the provision of senior management for Isle of Wight children's services. This took place in 2012. In the intervening period the ICS/SWIFT product set was sold by Northgate to OLM. A parallel procurement process has been undertaken with Hampshire County Council for a replacement ICS System. The Isle of Wight Council is required to be implementing the same new social care system in line with Hampshire County Council's programme timelines and these have been delayed extensively due to the COVID-19 pandemic. The Support and Maintenance contract of the integrated children's services case management system and associated licenses is required to remain directly with the incumbent supplier whilst the implementation and system transition is undertaken. The Council has had to extend a number of times due to delays with the project for the replacement system. A VEAT notice was published on 16th March 2023 (2023/S 000-007699). This was followed by a 10-day standstill period which ended at midnight on 27th March 2023. The contract is intended to begin on 01 May 2023 until 31 October 2023. Additional information: Please note that the correct value of this agreement is as stated under this notice PS70,247.56. The value in the VEAT notice was given as PS70,227.56 (PS20.00 less) due to an error in the original quotation.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/fecaf2e6-0452-49c3-880b-5dca7320010c |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Mar 2023 |
| Submission deadline | 26 Mar 2023 |
| Future notice date | Not specified |
| Award date | 27 Mar 2023 |
| Contract period | 30 Apr 2023 - 31 Oct 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £70,247 |
| Lots value | Not specified |
| Awards value | £70,247 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ISLE OF WIGHT COUNCIL |
| Locality | NEWPORT |
| Post town | Portsmouth |
| Postcode | PO30 1UD |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ34 Isle of Wight |
| Local authority | Isle of Wight |
| Electoral ward | Newport Central |
| Westminster constituency | Isle of Wight West |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | OLM SYSTEMS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 29 Mar 2023 at 05:22 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/fecaf2e6-0452-49c3-880b-5dca7320010c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/fecaf2e6-0452-49c3-880b-5dca7320010c
  29th March 2023 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.iwight.com

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d500f79f-8abe-42d2-aa17-a8b8602d3e23. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d500f79f-8abe-42d2-aa17-a8b8602d3e23.json.
