---
title: "Rent Management System"
ocid: "ocds-b5fd17-d5278257-8346-4aa8-9e68-94aaff0fa3d3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d5278257-8346-4aa8-9e68-94aaff0fa3d3"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d5278257-8346-4aa8-9e68-94aaff0fa3d3.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d5278257-8346-4aa8-9e68-94aaff0fa3d3.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THURROCK BOROUGH COUNCIL - ANTI SOCIAL BEHAVIOUR"
published: "2024-04-10"
---

# Rent Management System

Buyer: THURROCK BOROUGH COUNCIL - ANTI SOCIAL BEHAVIOUR  
Current stage: Award  
OCID: ocds-b5fd17-d5278257-8346-4aa8-9e68-94aaff0fa3d3

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## Summary

The Thurrock Borough Council - Anti Social Behaviour has awarded the contract for the Rent Management System to Voicescape Ltd. The procurement process, initiated as a tender, has now progressed to the award stage. The system involves managing case recommendations and automating contacts for interventions on rent arrears cases. The contract value is £198,000 in GBP, with a contract period starting on August 12, 2024, and ending on August 11, 2026. The tender was classified under the industry-specific software package category in the services sector. The tender method used was selective, calling off from a framework agreement, with the tender period ending on December 1, 2023, for businesses located in the East of England, United Kingdom.

This contract presents opportunities for small and medium-sized enterprises (SMEs) in the software industry category to engage in providing industry-specific solutions for managing rent arrears cases. Businesses offering software packages tailored to case management and intervention automation may find this tender particularly appealing. Voicescape Ltd, as the successful suitor, can leverage this contract to enhance its market presence and potentially expand its customer base within the public sector. SMEs with expertise in software development for social interventions and case management processes are well-suited to compete for similar opportunities in the future.

## Notice

Management of case recommendation and automation of contacts for intervention on rent arrears cases.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2f4564af-db25-4e40-974b-1931520d6691 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Apr 2024 |
| Submission deadline | 1 Dec 2023 |
| Future notice date | Not specified |
| Award date | 28 Mar 2024 |
| Contract period | 11 Aug 2024 - 11 Aug 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £198,000 |
| Lots value | Not specified |
| Awards value | £198,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THURROCK BOROUGH COUNCIL - ANTI SOCIAL BEHAVIOUR |
| Locality | GRAYS |
| Post town | Romford |
| Postcode | RM17 6SL |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH32 Thurrock |
| Local authority | Thurrock |
| Electoral ward | Grays Riverside |
| Westminster constituency | Thurrock |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VOICESCAPE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48100000 - Industry specific software package

## Release History

- 10 Apr 2024 at 09:14 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2f4564af-db25-4e40-974b-1931520d6691

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2f4564af-db25-4e40-974b-1931520d6691
  10th April 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d5278257-8346-4aa8-9e68-94aaff0fa3d3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d5278257-8346-4aa8-9e68-94aaff0fa3d3.json.