---
title: "BBC Campaign Management RFI"
ocid: "ocds-b5fd17-d52d74f5-ab63-4037-bed3-8de7fa6d7d39"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d52d74f5-ab63-4037-bed3-8de7fa6d7d39"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d52d74f5-ab63-4037-bed3-8de7fa6d7d39.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d52d74f5-ab63-4037-bed3-8de7fa6d7d39.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "THE BRITISH BROADCASTING CORPORATION (BBC)"
published: "2023-10-10"
---

# BBC Campaign Management RFI

Buyer: THE BRITISH BROADCASTING CORPORATION (BBC)  
Current stage: Planning  
OCID: ocds-b5fd17-d52d74f5-ab63-4037-bed3-8de7fa6d7d39

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## Summary

The British Broadcasting Corporation (BBC) is planning a procurement process for the BBC Campaign Management RFI. This procurement falls under the Customer Relation Management software package category (CPV code 48445000) and involves engaging with suppliers for a cloud-based SaaS solution. The engagement end date for this process is set for October 24th, 2023. The BBC is looking for off-the-shelf solutions to replace existing products and invites suppliers to submit responses no later than October 24th, 5 pm.

This tender by the BBC presents business growth opportunities for suppliers specialising in Customer Relation Management software, sales or marketing software, automation systems, SMS services, and advertising campaign services. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise organisations (VCSEs) are well-suited to compete in this tender process. Interested businesses should register on the Jaggaer e-Tendering portal and express their interest by following the outlined steps to submit responses before the specified deadline.

## Notice

The BBC use Campaign Management Tools to engage with our audiences. A campaign is a sequence of marketing efforts that contacts multiple recipients via email or SMS. Email campaigns are designed to reach subscribers to provide valuable content. In the BBC's case, our email campaigns allow us to reach out to our license fee payers to engage them with our brands and the content they provide for marketing purposes. SMS campaigns are used to contact BBC journalists around the world when there is a breaking news event. Our Audiences consent to receive correspondence via webforms that are hosted on bbc.co.uk and via automation, the data is seamlessly transferred into our existing products. Notifications of new submissions are sent to an AWS topic and our preference is for the solution provider to subscribe using an AWS queue. We are now taking this opportunity to explore the market via this RFI and look for suppliers that provide off the shelf, third party, cloud-based SaaS solution to replace two existing products in use amongst multiple teams within the BBC. Nb. We are not looking for potential suppliers to build bespoke products. Additional information: Responses can be made by completing Part C (Form of Response) of this RFI, and submitting via the Jaggaer eTendering tool. Responses are invited for submission no later than Tuesday 24th October, at 5pm. Submissions should be made online in Jaggaer. Any queries should be made via Jaggaer using the in-system messaging tool. The deadline for queries is Thursday 19th October at 5pm, to allow for any response to be factored in before the deadline for submission. Please register your interest in this project by taking the following steps: Register your company on the Jaggaer e-Tendering portal (this is only required once): a) Go to https://bbc.bravosolution.co.uk/ b) Click the link on the login page to register c) Accept the terms and conditions and click 'Continue' d) Enter your correct business and user details. e) Note the username you chose and click 'Save' when complete. f) You will shortly receive an email with your temporary password. Express an interest in the RFI: g) Login to the portal with the username/password. h) Click the 'PQQs Open to all Suppliers' link. (Any RFI will appear as a PQQ). i) Click on the relevant PQQ to access the RFI content. j) Click the 'Express Interest' button at the top of the page. This will move the PQQ into your 'My PQQs' page. (This is a secure area reserved for your projects only. k) You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ Details' box. Responding to the RFI: i) Click 'My Response' under PQQ Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining). m) You can now use the 'Messages' function to communicate with the buyer and seek any clarification. n) Note the deadline for completion, and then follow the onscreen instructions to complete the RFI. There may be a mixture of online and offline actions for you to perform (there is detailed online help available). o) You must then submit your reply using the 'Submit Response' button at the top of the page. If you require any further assistance, please consult the online help, or contact the Jaggaer e-Tendering help desk.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/91070d12-e2ec-4ac6-9370-7ceac263577b |
| Notice type | Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Oct 2023 |
| Submission deadline | Not specified |
| Future notice date | 24 Oct 2023 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE BRITISH BROADCASTING CORPORATION (BBC) |
| Locality | LONDON |
| Post town | West London |
| Postcode | W1A 1AA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | West End |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 64 - Postal and telecommunications services
- 72 - IT services: consulting, software development, Internet and support
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 48445000 - Customer Relation Management software package
- 48481000 - Sales or marketing software package
- 48921000 - Automation system
- 64212100 - Short Message Service (SMS) services
- 72212445 - Customer Relation Management software development services
- 79341400 - Advertising campaign services

## Release History

- 10 Oct 2023 at 12:03 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/91070d12-e2ec-4ac6-9370-7ceac263577b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/91070d12-e2ec-4ac6-9370-7ceac263577b
  10th October 2023 - Early engagement notice on Contracts Finder
- https://bbc.bravosolution.co.uk/
  BBC eSourcing

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d52d74f5-ab63-4037-bed3-8de7fa6d7d39. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d52d74f5-ab63-4037-bed3-8de7fa6d7d39.json.