---
title: "Upgrade to Carecall Monitoring Platform"
ocid: "ocds-b5fd17-d5379af2-33fc-455e-a2ee-775c1b1ecd06"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d5379af2-33fc-455e-a2ee-775c1b1ecd06"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d5379af2-33fc-455e-a2ee-775c1b1ecd06.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d5379af2-33fc-455e-a2ee-775c1b1ecd06.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NORTH LINCOLNSHIRE COUNCIL"
published: "2021-06-16"
---

# Upgrade to Carecall Monitoring Platform

Buyer: NORTH LINCOLNSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-d5379af2-33fc-455e-a2ee-775c1b1ecd06

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## Summary

The procurement process for the "Upgrade to Carecall Monitoring Platform" was conducted by North Lincolnshire Council, a local authority based in Brigg, Yorkshire and the Humber, United Kingdom. This process, classified under the business services industry, reached the award stage on 30 April 2021, with the awarded contract valued at £92,595 for a duration from 1 May 2021 to 30 April 2024. The method used for procurement was a direct award, and the tender was closed on 2 April 2021.

This tender presents an opportunity for businesses specialising in monitoring technology and service upgrades, particularly those capable of providing digital solutions. Small and medium-sized enterprises (SMEs) can benefit significantly from this contract as it focuses on enhancing service delivery in care monitoring. Companies that provide consulting services, technical support, and maintenance for such platforms would be particularly well-suited to compete in future opportunities related to this contract or similar projects.

## Notice

North Lincolnshire Council currently monitors a variety of Carecall equipment for approx. 3900 clients, in addition to lone workers. A requirement has been identified to upgrade the Carecall platform to resolve an issue with alarms not being appropriately recorded and to upgrade to a digital solution.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b659df0b-9fe2-486b-ac8c-53d4ce413346 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Jun 2021 |
| Submission deadline | 2 Apr 2021 |
| Future notice date | Not specified |
| Award date | 29 Apr 2021 |
| Contract period | 30 Apr 2021 - 30 Apr 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £92,595 |
| Lots value | Not specified |
| Awards value | £92,595 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTH LINCOLNSHIRE COUNCIL |
| Locality | BRIGG |
| Post town | Doncaster |
| Postcode | DN20 8XY |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE1 East Yorkshire and Northern Lincolnshire |
| ITL 3 | TLE13 North and North East Lincolnshire |
| Local authority | North Lincolnshire |
| Electoral ward | Brigg & Wolds |
| Westminster constituency | Brigg and Immingham |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TUNSTALL HEALTHCARE (UK |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security

## Release History

- 16 Jun 2021 at 12:18 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b659df0b-9fe2-486b-ac8c-53d4ce413346

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b659df0b-9fe2-486b-ac8c-53d4ce413346
  16th June 2021 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.northlincs.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d5379af2-33fc-455e-a2ee-775c1b1ecd06. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d5379af2-33fc-455e-a2ee-775c1b1ecd06.json.