---
title: "Tenant Satisfaction Measures 2025"
ocid: "ocds-b5fd17-d552f93d-ef64-43a5-8be5-0ff93cb6cfeb"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d552f93d-ef64-43a5-8be5-0ff93cb6cfeb"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d552f93d-ef64-43a5-8be5-0ff93cb6cfeb.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d552f93d-ef64-43a5-8be5-0ff93cb6cfeb.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SANCTUARY HOUSING ASSOCIATION"
published: "2026-03-25"
---

# Tenant Satisfaction Measures 2025

Buyer: SANCTUARY HOUSING ASSOCIATION  
Current stage: Award  
OCID: ocds-b5fd17-d552f93d-ef64-43a5-8be5-0ff93cb6cfeb

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## Summary

The procurement process for "Tenant Satisfaction Measures 2025," led by the Sanctuary Housing Association, entails a research consultancy services contract awarded to IFF Research Limited. This tender, classified under CPV code 73210000, revolves around tenant satisfaction measures surveys through the Research & Insights RM6126 framework. The tender process, now complete, transitioned to the award stage on 25 March 2026, with the contract active since 1 April 2026 and set to conclude on 31 March 2029. Sanctuary Housing Association, based in Worcester, UK, spearheaded the procurement, emphasizing services as the main category. The contract valued at £200,000 is tailored for SMEs, highlighting opportunity and suitability for smaller enterprises within the United Kingdom. Interested businesses had until 1 October 2025 to submit proposals.

This tender presents growth opportunities for small and medium-sized enterprises specialising in research consultancy services. Engaging in this contract allows businesses to expand their portfolio by working alongside Sanctuary Housing Association to enhance tenant satisfaction and conduct insightful surveys. SMEs, with expertise in research methodologies and consultancy, are well-positioned to maximize their capabilities under this contract. Constructive collaboration with a reputable body such as Sanctuary Housing can bolster a company's reputation and provide a platform for future tender opportunities within the housing sector. Although the primary procurement method is categorised as "Other," this contract solidifies an SME-centric partnership, conducive to long-term business development.

## Notice

Tenant Satisfaction Measures Survey further competition through Research & Insights RM6126

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d6c6510a-2e3f-4e9d-8f27-dc443dfcc393 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Mar 2026 |
| Submission deadline | 1 Oct 2025 |
| Future notice date | Not specified |
| Award date | 12 Jan 2026 |
| Contract period | 31 Mar 2026 - 31 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £300,000 |
| Lots value | Not specified |
| Awards value | £200,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SANCTUARY HOUSING ASSOCIATION |
| Locality | WORCESTER |
| Post town | Worcester |
| Postcode | WR1 3ZQ |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG1 Herefordshire, Worcestershire and Warwickshire |
| ITL 3 | TLG12 Worcestershire CC |
| Local authority | Worcester |
| Electoral ward | Cathedral |
| Westminster constituency | Worcester |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IFF RESEARCH |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73210000 - Research consultancy services

## Release History

- 25 Mar 2026 at 11:37 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d6c6510a-2e3f-4e9d-8f27-dc443dfcc393

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d6c6510a-2e3f-4e9d-8f27-dc443dfcc393
  25th March 2026 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.sanctuary.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d552f93d-ef64-43a5-8be5-0ff93cb6cfeb. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d552f93d-ef64-43a5-8be5-0ff93cb6cfeb.json.