---
title: "Evolve Contract Centre Service 2023-2030"
ocid: "ocds-b5fd17-d55be37f-60c2-44b0-b206-7c13229b00ae"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d55be37f-60c2-44b0-b206-7c13229b00ae"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d55be37f-60c2-44b0-b206-7c13229b00ae.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d55be37f-60c2-44b0-b206-7c13229b00ae.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MINISTRY OF JUSTICE"
published: "2023-08-31"
---

# Evolve Contract Centre Service 2023-2030

Buyer: MINISTRY OF JUSTICE  
Current stage: Award  
OCID: ocds-b5fd17-d55be37f-60c2-44b0-b206-7c13229b00ae

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## Summary

The Ministry of Justice has awarded a contract for the "Evolve Contract Centre Service 2023-2030" to British Telecommunications plc. The contract falls under the telecommunications network industry category and is valued at £19,750,000. The procurement method used was selective, involving a call-off from a framework agreement. The contract period is from August 1, 2023, to July 31, 2027, with the tender period ending on December 22, 2022.

This tender for the MoJ Contact Centre Service presents business opportunities for companies specialised in telecommunications services. Businesses offering call center and network services would be well-suited to compete for this contract. The Ministry of Justice, acting as the buying organisation, based in London, England, has initiated this procurement process, aiming to enhance its contact centre services. Companies interested in providing these services should take note of the key dates and requirements outlined in the tender specifications to successfully compete for this contract.

## Notice

MoJ Contact Centre Service

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e15bc925-1edb-4530-af7d-7f82e7d458de |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Aug 2023 |
| Submission deadline | 22 Dec 2022 |
| Future notice date | Not specified |
| Award date | 11 Jul 2023 |
| Contract period | 31 Jul 2023 - 31 Jul 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £19,750,000 |
| Lots value | Not specified |
| Awards value | £19,750,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF JUSTICE |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 4PU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BRITISH TELECOMMUNICATIONS |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment

### Codes

- 32412100 - Telecommunications network

## Release History

- 31 Aug 2023 at 09:24 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e15bc925-1edb-4530-af7d-7f82e7d458de

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e15bc925-1edb-4530-af7d-7f82e7d458de
  31st August 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/3169b61c-14f7-4ab9-bb83-10276baed6be
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d55be37f-60c2-44b0-b206-7c13229b00ae. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d55be37f-60c2-44b0-b206-7c13229b00ae.json.