---
title: "Customer Segmentation"
ocid: "ocds-b5fd17-d55eec21-8333-4d6a-b552-ee769681466d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d55eec21-8333-4d6a-b552-ee769681466d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d55eec21-8333-4d6a-b552-ee769681466d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d55eec21-8333-4d6a-b552-ee769681466d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK HYDROGRAPHIC OFFICE"
published: "2022-09-29"
---

# Customer Segmentation

Buyer: UK HYDROGRAPHIC OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-d55eec21-8333-4d6a-b552-ee769681466d

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-d55eec21-8333-4d6a-b552-ee769681466d)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-d55eec21-8333-4d6a-b552-ee769681466d.json)

## Summary

The UK Hydrographic Office has awarded a contract for the procurement titled "Customer Segmentation" in the research and development services and related consultancy services category. The contract, valued at £5,500,000 GBP, was awarded to Thetius. The procurement method used was selective, with a call-off from a dynamic purchasing system. Key dates include the tender period ending on 20th September 2022 and the contract period running from 21st September 2022 to 9th January 2023. The buying organisation is the UK Hydrographic Office based in Taunton, England.

This procurement opportunity for customer support services by the UK Hydrographic Office is suitable for small and medium-sized enterprises (SMEs). Businesses in the research and development services industry would be well-positioned to compete in this tender. The contract duration provides stability for the winning supplier, Thetius, to deliver the required support for customer segmentation. Interested suppliers should focus on demonstrating their ability to meet the specific requirements outlined in the procurement description for a chance to secure future business growth opportunities.

## Notice

To provide support for customer support requirements

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4c3d9d24-d8d7-4792-8925-ed347c90fdaf |
| Notice type | Award Notice |
| Procurement type | Dynamic |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a dynamic purchasing system |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Sep 2022 |
| Submission deadline | 19 Sep 2022 |
| Future notice date | Not specified |
| Award date | 19 Sep 2022 |
| Contract period | 20 Sep 2022 - 9 Jan 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £5,500,000 |
| Lots value | Not specified |
| Awards value | £5,500,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK HYDROGRAPHIC OFFICE |
| Locality | TAUNTON |
| Post town | Taunton |
| Postcode | TA1 2DN |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK6 North Somerset, Somerset and Dorset |
| ITL 3 | TLK62 Somerset |
| Local authority | Somerset |
| Electoral ward | Taunton East |
| Westminster constituency | Taunton and Wellington |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | THETIUS |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73000000 - Research and development services and related consultancy services

## Release History

- 29 Sep 2022 at 14:07 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4c3d9d24-d8d7-4792-8925-ed347c90fdaf

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4c3d9d24-d8d7-4792-8925-ed347c90fdaf
  29th September 2022 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d55eec21-8333-4d6a-b552-ee769681466d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d55eec21-8333-4d6a-b552-ee769681466d.json.