---
title: "ICT18021 Support and Maintenance of Cashless Catering Systems and Associated Services"
ocid: "ocds-b5fd17-d59f2c65-35d6-414e-a1ae-aaa189ca7d52"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d59f2c65-35d6-414e-a1ae-aaa189ca7d52"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d59f2c65-35d6-414e-a1ae-aaa189ca7d52.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d59f2c65-35d6-414e-a1ae-aaa189ca7d52.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DERBYSHIRE COUNTY COUNCIL"
published: "2018-11-19"
---

# ICT18021 Support and Maintenance of Cashless Catering Systems and Associated Services

Buyer: DERBYSHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-d59f2c65-35d6-414e-a1ae-aaa189ca7d52

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## Summary

Derbyshire County Council has completed a tender process for the "ICT18021 Support and Maintenance of Cashless Catering Systems and Associated Services." This procurement falls within the services category and is valued at £32,000. The contract period began on 1st October 2018 and will continue until 30th September 2019. The procurement method used was selective, with the deliverables including support and maintenance for existing cashless catering systems and associated hardware. The tender period concluded on 12th July 2018, with the award being made on 17th September 2018. The relevant delivery addresses are located in the East Midlands region of the United Kingdom.

This opportunity for support and maintenance services presents significant prospects for businesses specializing in IT services, particularly those with expertise in cashless catering systems and associated IT infrastructure. Small and medium-sized enterprises (SMEs) with a capacity to deliver efficient maintenance and support solutions, as well as hardware integration services, would be particularly well-suited to compete in this contracting process, ensuring high-quality delivery to educational institutions under the council's jurisdiction.

## Notice

The Council invited Quotes from providers of cashless catering systems on the ESPO Framework 978 Online Payment and Engagement Solutions and Cashless Catering Systems Lot 2, to supply the following key deliverables: * Support and maintenance for the two cashless catering systems currently installed, including any upgrades, for example, to cater for any new tender released, such as the new polymer PS20 note due to be issued in 2020; * Supply of PCs (with monitor, keyboard, mouse, Windows 10 operating system, application and hard disk encryption, anti-virus, anti-malware, and firewall software) for Schools that currently have a Council-supplied PC to be used by kitchen staff; * Support and maintenance for the replacement PCs and associated software; * Supply, installation and support and maintenance of additional hardware for New Mills School to connect to the existing system i.e. Touchscreen POS Terminal (with customer display), Biometric Reader (with Innovatrix licence or equivalent) and associated Network Point(s); * Implementation and support of secure integration between the cashless catering systems currently installed and an Online Payments System, for Schools that require this; and * Account management to ensure the highest possible quality of service is provided. Please note that the supply of new cashless catering systems was outside the scope of this Invitation to Quote

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b829c2fa-2e79-4394-b8e1-75035adce195 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Nov 2018 |
| Submission deadline | 12 Jul 2018 |
| Future notice date | Not specified |
| Award date | 16 Sep 2018 |
| Contract period | 30 Sep 2018 - 30 Sep 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £32,000 |
| Lots value | Not specified |
| Awards value | £32,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DERBYSHIRE COUNTY COUNCIL |
| Locality | MATLOCK |
| Post town | Derby |
| Postcode | DE4 3AG |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF1 Derbyshire and Nottinghamshire |
| ITL 3 | TLF13 South and West Derbyshire |
| Local authority | Derbyshire Dales |
| Electoral ward | Matlock West |
| Westminster constituency | Derbyshire Dales |
| Delivery location | TLF East Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NATIONWIDE RETAIL SYSTEMS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48100000 - Industry specific software package

## Release History

- 19 Nov 2018 at 15:44 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b829c2fa-2e79-4394-b8e1-75035adce195
- 23 Oct 2018 at 17:39 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b829c2fa-2e79-4394-b8e1-75035adce195

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b829c2fa-2e79-4394-b8e1-75035adce195
  19th November 2018 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d59f2c65-35d6-414e-a1ae-aaa189ca7d52. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d59f2c65-35d6-414e-a1ae-aaa189ca7d52.json.
