---
title: "Planning Agency for Awareness and Understanding Activity - Award Notice"
ocid: "ocds-b5fd17-d5cfcb80-52d8-42b2-917a-cef158dc4d80"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d5cfcb80-52d8-42b2-917a-cef158dc4d80"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d5cfcb80-52d8-42b2-917a-cef158dc4d80.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d5cfcb80-52d8-42b2-917a-cef158dc4d80.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "FINANCIAL OMBUDSMAN SERVICE"
published: "2025-03-21"
---

# Planning Agency for Awareness and Understanding Activity - Award Notice

Buyer: FINANCIAL OMBUDSMAN SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-d5cfcb80-52d8-42b2-917a-cef158dc4d80

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-d5cfcb80-52d8-42b2-917a-cef158dc4d80)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-d5cfcb80-52d8-42b2-917a-cef158dc4d80.json)

## Summary

The Financial Ombudsman Service has completed a procurement process under the title "Planning Agency for Awareness and Understanding Activity - Award Notice" within the industry category of marketing services (CPV: 79342000). The procurement process was designed to select a planning agency to develop a 12-month awareness and understanding strategy. Located in London, the buying organisation has awarded the contract, which is valued at £38,490 GBP, through a competitive quotation process below the threshold using a limited procurement method. The key dates include the end of the tender period on 17th February 2025, the start of the contract on 25th February 2025, and the contract completion date on 24th March 2025. The awarded supplier for this contract is Route Agency Ltd.

This tender offers significant growth opportunities for businesses specialising in marketing services, particularly those with expertise in strategic planning for awareness campaigns. Businesses that are well-suited to compete in this procurement type include small and medium-sized enterprises (SMEs), given the suitability criteria outlined by the Financial Ombudsman Service. With a contract that spans crucial deliverables over a year-long period, firms with a track record of delivering comprehensive and impactful marketing strategies will find this an excellent opportunity to further their portfolio and gain a reputable client.

## Notice

Award notice of a contract for a planning agency to develop a comprehensive 12-month awareness and understanding-raising strategy.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b41c20b5-0af0-44d0-a227-065b8f0598cc |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Competitive quotation (below threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Mar 2025 |
| Submission deadline | 17 Feb 2025 |
| Future notice date | Not specified |
| Award date | 24 Feb 2025 |
| Contract period | 25 Feb 2025 - 24 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £38,490 |
| Lots value | Not specified |
| Awards value | £38,490 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FINANCIAL OMBUDSMAN SERVICE |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 9SR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ROUTE AGENCY |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79342000 - Marketing services

## Release History

- 21 Mar 2025 at 15:22 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b41c20b5-0af0-44d0-a227-065b8f0598cc

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b41c20b5-0af0-44d0-a227-065b8f0598cc
  21st March 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d5cfcb80-52d8-42b2-917a-cef158dc4d80. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d5cfcb80-52d8-42b2-917a-cef158dc4d80.json.