--- title: "IPO Transformation Programme Market Engagement PIN." ocid: "ocds-b5fd17-d5d7b5c0-c483-4437-8729-5f23ec4737ac" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d5d7b5c0-c483-4437-8729-5f23ec4737ac" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d5d7b5c0-c483-4437-8729-5f23ec4737ac.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-d5d7b5c0-c483-4437-8729-5f23ec4737ac.json" source: "Contracts Finder" current_stage: "Planning" buyer: "INTELLECTUAL PROPERTY OFFICE" published: "2020-11-17" --- # IPO Transformation Programme Market Engagement PIN. Buyer: INTELLECTUAL PROPERTY OFFICE Current stage: Planning OCID: ocds-b5fd17-d5d7b5c0-c483-4437-8729-5f23ec4737ac [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-d5d7b5c0-c483-4437-8729-5f23ec4737ac) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-d5d7b5c0-c483-4437-8729-5f23ec4737ac.json) ## Summary The Intellectual Property Office (IPO) is currently in the planning stage for its "IPO Transformation Programme Market Engagement PIN," set to commence in January 2021. This initiative, aimed at enhancing the delivery of its services, particularly in IT services such as consulting, software development, and support, is located in Newport, Wales. Interested parties should note that the engagement end date is 28 February 2021. The IPO is committed to maintaining its leadership in managing intellectual property, reflecting its importance in the UK's innovation strategy. This tender presents a significant opportunity for businesses involved in IT services, especially small and medium-sized enterprises (SMEs) with expertise in digital transformation and customer service enhancement. Companies that can offer innovative solutions and the latest technologies will find ample opportunities to engage with the IPO as it seeks to improve its services and customer experience. This transformation is also an opening for businesses aiming to expand their portfolios and solidify their presence in the public sector. ## Notice The UK's IP regime is consistently ranked among the best in the world, and is central to the UK's innovation strategy, giving inventors, creatives, and entrepreneurs the confidence to invest in innovation and realise the benefits of their investments. Through the Intellectual Property Office (IPO), the UK has a well-established Intellectual Property regime for protecting and incentivising creativity and innovation to help businesses and the economy grow. However, it has been recognised that the IPO has a significant opportunity to transform the way it delivers its services to maximise its effectiveness and to help maintain its position as a global leader in the management of IP. In order to realise this opportunity the Intellectual Property Office is commencing a Transformation programme in January 2021, with the following high-level objectives focussing on our services, our customers, our people and our data: * IPO will transform the way it delivers services to its customers so that we can continue to offer exceptional customer experience in an increasingly digital world. We will put customers at the heart of those developments giving customers a consistent experience across the full range of our existing registered services (Patents, Trade Marks and Designs) and increased flexibility to respond to a changing environment; * We will provide customers with a new way to access our services and manage their entire portfolio of IP through a User account; * We will provide enhanced capability to unlock the value of the data and content we hold; * We will build the enduring capability for future development of our services by fully involving our people in the transformation journey; * We will ensure our organisational design provides the best model to allow IPO to meet its strategic objectives, providing our customers with the most effective engagement with us and also positions the IPO as a global leader in the management of IP; * Our People will have the right skills, tools and support to thrive in a digital workplace - A changing workplace will result in a need for IPO to ensure new capability requirements are met and managed in a way to ensure operational delivery is best in class and our Transformation offers an opportunity to unlock some of the existing constraints and make use of technology that offers not only the best value for money but is future proof to enable flexibility in the future; * IPO's capability will be sufficiently robust to be able to be to adaptable and responsive to a rapidly changing global environment - Our teams and services should be built in a way that enables them to be able to react to changes in the internal and external environment. The current estimate for the Transformation Programme duration is 4-5 years. If you are interested in the IPO Transformation Programme email procurement@ipo.gov.uk to ensure you receive additional information. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d48adb51-051f-423d-8e75-e30d0a27a5b9 | | Notice type | Market Engagement Notice | | Procurement type | Standard | | Procurement category | Not specified | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 17 Nov 2020 | | Submission deadline | Not specified | | Future notice date | 28 Feb 2021 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Cancelled | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | INTELLECTUAL PROPERTY OFFICE | | Locality | NEWPORT | | Post town | Newport | | Postcode | NP10 8QQ | | Country | Wales | | ITL 1 | TLL Wales | | ITL 2 | TLL5 South East Wales | | ITL 3 | TLL54 Monmouthshire and Newport | | Local authority | Newport | | Electoral ward | Tredegar Park and Marshfield | | Westminster constituency | Newport West and Islwyn | | Delivery location | TLL Wales | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 17 Nov 2020 at 16:54 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/d48adb51-051f-423d-8e75-e30d0a27a5b9 - 10 Sep 2020 at 16:00 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/f6548c2a-37dd-422f-893f-fabdffbd0e32 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/d48adb51-051f-423d-8e75-e30d0a27a5b9 17th November 2020 - Early engagement notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/f6548c2a-37dd-422f-893f-fabdffbd0e32 10th September 2020 - Early engagement notice on Contracts Finder ## Notice URLs - https://www.gov.uk/government/organisations/intellectual-property-office ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d5d7b5c0-c483-4437-8729-5f23ec4737ac. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d5d7b5c0-c483-4437-8729-5f23ec4737ac.json.