---
title: "Local Assistance Scheme for Norfolk"
ocid: "ocds-b5fd17-d5fef091-c703-48f1-b0f0-c2b521f62f80"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d5fef091-c703-48f1-b0f0-c2b521f62f80"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d5fef091-c703-48f1-b0f0-c2b521f62f80.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d5fef091-c703-48f1-b0f0-c2b521f62f80.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "NORFOLK COUNTY COUNCIL"
published: "2017-03-10"
---

# Local Assistance Scheme for Norfolk

Buyer: NORFOLK COUNTY COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-d5fef091-c703-48f1-b0f0-c2b521f62f80

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## Summary

The Norfolk County Council is currently seeking providers for the "Local Assistance Scheme for Norfolk", a project aimed at supporting vulnerable adults through innovative solutions, including call handling and the fulfilment of essential goods and services across the East of England. The tender is classified under the administration services category (CPV 75100000), with a budget of £290,000. The open procurement process is set to close on 7 April 2017, with the contract expected to commence on 1 July 2017 and run until 30 June 2019.

This tender presents significant opportunities for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) interested in providing essential support services. Businesses with expertise in call centre operations and those that can effectively manage discretionary funds to assist individuals in hardship situations would be particularly well-suited to apply. Additionally, firms with innovative approaches towards the reuse and recycling of household goods are encouraged to participate, reflecting the Council's commitment to sustainability and community support.

## Notice

Norfolk County Council requires a provider with call handling capabilities and the ability to arrange the fulfilment of goods and services on a county-wide basis to oversee its Local Assistance Scheme. In order to support the Council's objectives, it requires a provider who can demonstrate innovative ways of supporting vulnerable adults with setting up home and/or with emergency payments due to unforeseen circumstances or emergencies. The Council is particularly keen to promote the reuse and recycling of household goods whilst ensuring a consistent service is provided across the county. Any provider will need to ensure a full understanding of the Council's objectives in administering the Scheme and should be able to demonstrate its ability to manage a discretionary fund within predetermined parameters whilst not being bound by those parameters in particular cases of hardship.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/19c92605-4468-44ea-8640-12b8c5926989 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Mar 2017 |
| Submission deadline | 7 Apr 2017 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 30 Jun 2017 - 30 Jun 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £290,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORFOLK COUNTY COUNCIL |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR1 2DH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | Lakenham |
| Westminster constituency | Norwich South |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 75100000 - Administration services
- 79512000 - Call centre

## Release History

- 10 Mar 2017 at 09:28 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/19c92605-4468-44ea-8640-12b8c5926989

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/19c92605-4468-44ea-8640-12b8c5926989
  10th March 2017 - Opportunity notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d5fef091-c703-48f1-b0f0-c2b521f62f80. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d5fef091-c703-48f1-b0f0-c2b521f62f80.json.