---
title: "User-centred research for smaller firms covered by the Online Safety Act"
ocid: "ocds-b5fd17-d6097d32-f9f9-4ea0-93b8-99fd5eeffac4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d6097d32-f9f9-4ea0-93b8-99fd5eeffac4"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d6097d32-f9f9-4ea0-93b8-99fd5eeffac4.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d6097d32-f9f9-4ea0-93b8-99fd5eeffac4.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "OFCOM"
published: "2024-07-25"
---

# User-centred research for smaller firms covered by the Online Safety Act

Buyer: OFCOM  
Current stage: Award  
OCID: ocds-b5fd17-d6097d32-f9f9-4ea0-93b8-99fd5eeffac4

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## Summary

Ofcom has awarded a contract for "User-centred research for smaller firms covered by the Online Safety Act" to Strat7 Limited. This contract, valued at £117,845, falls under the market research services category (CPV Code: 79310000). The procurement process followed an open procedure below the threshold, suitable for SMEs and VCSEs. The project requires research into non-supervised services' attitudes and behaviours regarding the Online Safety Act, culminating in the development of both digital support services and a communications campaign. The contract period runs from 14th May 2024 to 30th November 2024, with delivery in London (Postal Code: SE1 9HA).

This tender presents significant opportunities for market research firms, particularly those with expertise in user-centred design and digital services. Firms specialising in understanding compliance behaviours and who can develop iterative designs will find this project particularly aligned with their skills. Given its focus on smaller firms and compliance with legislation, the contract is ideal for businesses that can provide insightful, practical research outcomes that support the development of user-centric solutions and effective communication strategies.

## Notice

Ofcom requires user-centred research with non-supervised services to uncover the attitudes, knowledge, beliefs and habits of these non-supervised services with regards to compliance of the Online Safety Act and barriers and enablers to them complying. This research will feed into the iterative design and development of both the digital support service and a communications campaign.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/76012f29-7378-4cd7-bd6d-3f131c627f9f |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Jul 2024 |
| Submission deadline | 22 Mar 2024 |
| Future notice date | Not specified |
| Award date | 21 Apr 2024 |
| Contract period | 13 May 2024 - 30 Nov 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £117,845 |
| Lots value | Not specified |
| Awards value | £117,845 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | OFCOM |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE1 9HA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI44 Lewisham and Southwark |
| Local authority | Southwark |
| Electoral ward | Borough & Bankside |
| Westminster constituency | Bermondsey and Old Southwark |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | STRAT7 |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79310000 - Market research services

## Release History

- 25 Jul 2024 at 13:58 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/76012f29-7378-4cd7-bd6d-3f131c627f9f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/76012f29-7378-4cd7-bd6d-3f131c627f9f
  25th July 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d6097d32-f9f9-4ea0-93b8-99fd5eeffac4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d6097d32-f9f9-4ea0-93b8-99fd5eeffac4.json.