---
title: "16 199 Microsoft Premier Support Services"
ocid: "ocds-b5fd17-d652e74c-9c8d-4470-92ad-d3914372c732"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d652e74c-9c8d-4470-92ad-d3914372c732"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d652e74c-9c8d-4470-92ad-d3914372c732.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d652e74c-9c8d-4470-92ad-d3914372c732.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CHESHIRE EAST BOROUGH COUNCIL"
published: "2017-05-02"
---

# 16 199 Microsoft Premier Support Services

Buyer: CHESHIRE EAST BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-d652e74c-9c8d-4470-92ad-d3914372c732

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-d652e74c-9c8d-4470-92ad-d3914372c732)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-d652e74c-9c8d-4470-92ad-d3914372c732.json)

## Summary

The procurement process involves Cheshire East Borough Council, which is seeking to provide Microsoft Premier Support Services for the period from 23 March 2017 to 22 March 2020. This tender is classified under the industry category of software packages and information systems and has a total value of approximately £231,609. The procurement method used was limited, specifically negotiated without a call for competition. The tender was awarded on 22 March 2017, following its completion, with an end date for the tender period set as 10 March 2017 and the contract commencing shortly thereafter.

This opportunity could be beneficial for larger organisations specialising in IT support services, particularly those with expertise in Microsoft products and cloud solutions. Businesses that provide comprehensive remote and on-site support, alongside proactive health assessments and migration services, are well-suited to compete for similar contracts in the future. Engaging with the local authority may also create pathways for further collaborations in technology upgrades and support frameworks.

## Notice

Microsoft Premier Support Services for the period 23.3.2017 to 22.3.2020. Microsoft Premier Support provides 24x7 access to subject matter experts to help minimise downtime and buildthe knowledge of staff. The following range of services are provided as part of this annual support agreement: Remote and on-site support in the event of critical incidents. Proactive health and risk assessments across all Microsoft products and services to mitigate risk reduce downtime and identify improvements for operational effectiveness and best practice. Support for migration to new technology. This element of the services will be key over the next 3 years as bothCouncils are undertaking a complete refresh of their desktop estate and adoption of cloud services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/31fe7f7d-c258-4faa-addb-88eaa3c18ad0 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Negotiated without a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 May 2017 |
| Submission deadline | 10 Mar 2017 |
| Future notice date | Not specified |
| Award date | 22 Mar 2017 |
| Contract period | 23 Mar 2017 - 22 Mar 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £231,609 |
| Lots value | Not specified |
| Awards value | £231,609 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CHESHIRE EAST BOROUGH COUNCIL |
| Locality | SANDBACH |
| Post town | Crewe |
| Postcode | CW11 1HZ |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD6 Cheshire |
| ITL 3 | TLD62 Cheshire East |
| Local authority | Cheshire East |
| Electoral ward | Sandbach Town |
| Westminster constituency | Congleton |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MICROSOFT |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 2 May 2017 at 11:02 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/31fe7f7d-c258-4faa-addb-88eaa3c18ad0

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/31fe7f7d-c258-4faa-addb-88eaa3c18ad0
  2nd May 2017 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.cheshireeast.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d652e74c-9c8d-4470-92ad-d3914372c732. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d652e74c-9c8d-4470-92ad-d3914372c732.json.