---
title: "E-Forms and Services Portal"
ocid: "ocds-b5fd17-d68f09a2-cf38-4ad7-9093-e913d66b5774"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d68f09a2-cf38-4ad7-9093-e913d66b5774"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d68f09a2-cf38-4ad7-9093-e913d66b5774.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d68f09a2-cf38-4ad7-9093-e913d66b5774.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NOTTINGHAMSHIRE COUNTY COUNCIL"
published: "2023-07-24"
---

# E-Forms and Services Portal

Buyer: NOTTINGHAMSHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-d68f09a2-cf38-4ad7-9093-e913d66b5774

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-d68f09a2-cf38-4ad7-9093-e913d66b5774)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-d68f09a2-cf38-4ad7-9093-e913d66b5774.json)

## Summary

The Nottinghamshire County Council recently awarded a contract for the procurement of a Customer Experience Platform, which includes e-forms, self and dash, and a councilor portal. The contract, titled "E-Forms and Services Portal," falls under the services industry category with a value of £310,000. The procurement method used was a direct award, and the tender period ended on 31st May 2023. The contract period is set to start on 6th June 2023 and end on 5th June 2025, with the contracting authority being Nottinghamshire County Council based in West Bridgford, Nottingham, United Kingdom.

This contract awarded by Nottinghamshire County Council presents an opportunity for SMEs to engage in providing services related to the Customer Experience Platform. Businesses in the software package and information systems sector would be well-suited to compete for this tender. The contract specifications indicate a preference for offering solutions that enhance customer service experiences. Interested companies should consider aligning their proposals with the requirements outlined in the contract to increase their chances of securing business growth opportunities through this tender.

## Notice

Customer Experience Platform including e-forms, self and dash, councillor portal

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f59a7dcd-45ee-4c22-82d6-bd321f1c86de |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Jul 2023 |
| Submission deadline | 31 May 2023 |
| Future notice date | Not specified |
| Award date | 4 Jun 2023 |
| Contract period | 5 Jun 2023 - 5 Jun 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £310,000 |
| Lots value | Not specified |
| Awards value | £310,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NOTTINGHAMSHIRE COUNTY COUNCIL |
| Locality | NOTTINGHAM |
| Post town | Nottingham |
| Postcode | NG2 7QP |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF1 Derbyshire and Nottinghamshire |
| ITL 3 | TLF16 South Nottinghamshire |
| Local authority | Rushcliffe |
| Electoral ward | Trent Bridge |
| Westminster constituency | Rushcliffe |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GRANICUS-FIRMSTEP |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 24 Jul 2023 at 07:11 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f59a7dcd-45ee-4c22-82d6-bd321f1c86de

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f59a7dcd-45ee-4c22-82d6-bd321f1c86de
  24th July 2023 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.nottinghamshire.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d68f09a2-cf38-4ad7-9093-e913d66b5774. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d68f09a2-cf38-4ad7-9093-e913d66b5774.json.
