---
title: "16 052 ICT Case Management System"
ocid: "ocds-b5fd17-d6b522a0-8879-4f07-806a-51fb0cf4e753"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d6b522a0-8879-4f07-806a-51fb0cf4e753"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d6b522a0-8879-4f07-806a-51fb0cf4e753.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d6b522a0-8879-4f07-806a-51fb0cf4e753.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CHESHIRE EAST COUNCIL"
published: "2017-05-15"
---

# 16 052 ICT Case Management System

Buyer: CHESHIRE EAST COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-d6b522a0-8879-4f07-806a-51fb0cf4e753

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## Summary

The procurement process for the "16 052 ICT Case Management System" is managed by Cheshire East Council, situated in Sandbach, England. This project falls under the software programming and consultancy services category and is currently in the award stage, having been completed on the 15th of May 2017. The contract period for this service is from the 16th of May 2017 to the 15th of May 2022. The procurement was conducted via an open procedure, with the tender originally published on the 21st of December 2016, and the tender period ended on the 20th of January 2017.

This tender presents significant opportunities for businesses specialising in software solutions, particularly those with expertise in case management systems. Companies, especially small and medium-sized enterprises (SMEs), can leverage this project to enhance their market presence and experience by providing necessary systems that improve efficiency in civil and criminal investigation processes. Businesses involved in software development, data protection compliance, and legal consultancy would be particularly well-suited to compete for similar tenders in the future.

## Notice

Provide a 'fit for purpose' case management system which will assist in making both the civil and criminal investigation process quicker, more efficient, more consistent and will also help to simplify and improve the management and monitoring of investigations and cases. Cheshire East Council's Community Safety Delivery Team & Trading Standards Investigations service is recognised for the standard of excellence they have set in successfully carrying out investigations, however criticised for the time to produce prosecution files resulting from investigations and the multiple processes currently involved, to build capacity and reduce costs" The system is to ensure the up keeping of these standards and ultimately improve them whilst making the process much quicker, saving officer time, physical resources and costs. The system will also be implemented and used by the Community Enforcement (Wardens) in regards to investigations into such issues as fly tipping, littering, abandoned vehicles, anti-social behaviour and dog fouling. Within all investigations the Community Safety Delivery Team must comply with the requirements of various pieces of legislation, including; * Police and Criminal Evidence Act 1984 * Criminal Procedure and Investigations Act 1996 * Regulation of Investigatory Powers Act 2000 * Criminal Justice and Police Act 2001 * Human Rights Act 1998 * Data Protection Act 1988 Additional information: All clarifications raised by bidders prior to the submission deadline (as indicated in the timetable) in regard to this RFQ must be submitted via the e-tendering portal - "The Chest": www.the-chest.org.uk by the date shown on the "Indicative Timetable". Please note that The Chest system is closed for maintenance between 26th - 29th December

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/60c93375-a2af-41e0-9760-5a03cbfb9e8b |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 May 2017 |
| Submission deadline | 20 Jan 2017 |
| Future notice date | Not specified |
| Award date | 14 May 2017 |
| Contract period | 15 May 2017 - 15 May 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1 |
| Lots value | Not specified |
| Awards value | £43,745 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CHESHIRE EAST COUNCIL |
| Locality | SANDBACH |
| Post town | Crewe |
| Postcode | CW11 1HZ |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD6 Cheshire |
| ITL 3 | TLD62 Cheshire East |
| Local authority | Cheshire East |
| Electoral ward | Sandbach Town |
| Westminster constituency | Congleton |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IKEN BUSINESS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72200000 - Software programming and consultancy services

## Release History

- 15 May 2017 at 14:10 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/60c93375-a2af-41e0-9760-5a03cbfb9e8b
- 21 Dec 2016 at 10:43 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/0b3d554f-ae17-4af3-a688-f28ae8a73094

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/60c93375-a2af-41e0-9760-5a03cbfb9e8b
  15th May 2017 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/0b3d554f-ae17-4af3-a688-f28ae8a73094
  21st December 2016 - Opportunity notice on Contracts Finder

## Provenance

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