---
title: "Language Services (Lot 1 - 5)"
ocid: "ocds-b5fd17-d6bfae7c-9db2-460e-9f29-f9ec52a3ca98"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d6bfae7c-9db2-460e-9f29-f9ec52a3ca98"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d6bfae7c-9db2-460e-9f29-f9ec52a3ca98.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d6bfae7c-9db2-460e-9f29-f9ec52a3ca98.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CROWN COMMERCIAL SERVICE"
published: "2023-11-21"
---

# Language Services (Lot 1 - 5)

Buyer: CROWN COMMERCIAL SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-d6bfae7c-9db2-460e-9f29-f9ec52a3ca98

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## Summary

The Crown Commercial Service has recently awarded a contract for Language Services (Lot 1 - 5) under the framework agreement with multiple suppliers for services such as Translation and Transcription. The procurement stage is complete, with a value of £148 million in GBP. The contract period is from 11th May 2021 to 29th March 2025, allowing for a possible extension of 12 months at the discretion of the CCS.

This tender for Language Services provides opportunities for businesses in the Translation and Interpretation industry category. Small and medium enterprises (SMEs) are well-suited to compete in this open procedure above the threshold. Businesses in the UK seeking to provide Language Services to public sector buyers can explore this framework agreement established by the Crown Commercial Service. The contract covers a wide range of language-related services and regional coverage across the UK and overseas.

## Notice

Crown Commercial Service (CCS), as the Authority, has established a Framework Contract with multiple suppliers for the provision of Language Services including Translation, Transcription and Ancillary Services, Telephone and Video Interpreting Services, Non Spoken and Spoken Face to Face Interpreting Services, for use by the UK Public Sector Buyers identified at VI.3. The Services within the scope of this framework have been divided into 5 Lots, with Lots 4 and 5 being broken down into regional sub-lots: Lot 1 National Managed Service Lot 2 Translation, Transcription and Ancillary Services Lot 3 Telephone and Video Interpretation Lots 4a to 4l Non Spoken Languages Services Lots 5a to 5m Regional Managed Service, * Please note, Lots 4a-4l provide UK regional coverage and Lots 5a-5m provide UK and overseas coverage* Additional information: The start date of this framework agreement is 10 May 2021. The expiry date of the framework agreement is 29 March 2025. The framework will be established for 36 months, with the option to extend for 1 further period of 12 consecutive months, executed at the discretion of CCS.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6e8152e5-b262-448f-9b90-fbfa9b7f5bab |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME |
| Awardee scale | Large, SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Nov 2023 |
| Submission deadline | 26 Oct 2020 |
| Future notice date | Not specified |
| Award date | 9 May 2021 |
| Contract period | 10 May 2021 - 29 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £148,000,000 |
| Lots value | Not specified |
| Awards value | £148,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CROWN COMMERCIAL SERVICE |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L3 9PP |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | City Centre North |
| Westminster constituency | Liverpool Riverside |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 14 |
| Supplier names | AA GLOBAL LANGUAGE SERVICES; CAPITA TRANSLATION AND INTERPRETING; DA LANGUAGES; GLOBAL CONNECTIONS (SCOTLAND; GLOBAL TRANSLATION SERVICES; K INTERNATIONAL; LANGUAGE EMPIRE; LANGUAGE LINE; ONCALL INTERPRETERS; SIGN SOLUTIONS (SLIA; SUPREME LINGUISTIC SERVICES; THEBIGWORD GROUP; WORD360; WORLDWIDE LANGUAGE RESOURCES |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 48 - Software package and information systems
- 64 - Postal and telecommunications services
- 72 - IT services: consulting, software development, Internet and support
- 75 - Administration, defence and social security services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 32232000 - Video-conferencing equipment
- 32353000 - Sound recordings
- 48521000 - Music or sound editing software package
- 48740000 - Foreign language translation software package
- 64211000 - Public-telephone services
- 72212740 - Foreign language translation software development services
- 72224200 - System quality assurance planning services
- 72225000 - System quality assurance assessment and review services
- 75230000 - Justice services
- 79510000 - Telephone-answering services
- 79530000 - Translation services
- 79540000 - Interpretation services
- 79821100 - Proofreading services
- 79822500 - Graphic design services

## Release History

- 21 Nov 2023 at 14:35 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6e8152e5-b262-448f-9b90-fbfa9b7f5bab
- 2 Jun 2021 at 10:08 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6e8152e5-b262-448f-9b90-fbfa9b7f5bab

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6e8152e5-b262-448f-9b90-fbfa9b7f5bab
  21st November 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/c4ece17e-e21f-428a-a041-de5dc90b44ca
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/bd8ead80-69bd-47be-9454-8c7889f60308
- https://ted.europa.eu/udl?uri=TED:NOTICE:455090-2020:TEXT:EN:HTML

## Notice URLs

- https://www.gov.uk/ccs

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d6bfae7c-9db2-460e-9f29-f9ec52a3ca98. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d6bfae7c-9db2-460e-9f29-f9ec52a3ca98.json.