---
title: "Variation Extension 11"
ocid: "ocds-b5fd17-d6e7c6c7-551c-427d-b8df-3fcc7291f4e8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d6e7c6c7-551c-427d-b8df-3fcc7291f4e8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d6e7c6c7-551c-427d-b8df-3fcc7291f4e8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d6e7c6c7-551c-427d-b8df-3fcc7291f4e8.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT OF HEALTH AND SOCIAL CARE (T&T)"
published: "2021-06-22"
---

# Variation Extension 11

Buyer: DEPARTMENT OF HEALTH AND SOCIAL CARE (T&T)  
Current stage: Award  
OCID: ocds-b5fd17-d6e7c6c7-551c-427d-b8df-3fcc7291f4e8

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## Summary

The public procurement process involves the Department of Health and Social Care (T&T) as the buyer, with a tender titled "Variation Extension 11" concerning administration services. The contract is set in the United Kingdom, specifically London, and is currently in the Award stage. This was initiated following the easing of COVID-19 restrictions and involves a contract value of approximately £397.7 million, with the contract period beginning on 1st June 2021 and concluding on 30th November 2021. The procurement method utilised is selective, with the contract awarded to Sitel UK Limited.

This tender presents substantial opportunities for business growth, particularly for large service providers capable of managing substantial contracts involving complex administration tasks. Companies with expertise in public health services, administration support, and those capable of responding rapidly to changing government priorities should consider competing for such contracts. Engaging with the Department of Health and Social Care could also lead to further partnerships, especially as the government continues to navigate post-pandemic challenges.

## Notice

As part of HM Government's roadmap out of lockdown, with vaccination rollout progressing successfully, further restrictions were lifted 17/05/21 parts of which facilitate increased inbound and outbound international travel to and from the United Kingdom. In addition to the easing of restrictions which allow for international travel there is also evidence of a 3rd wave beginning which is primarily being driven by prevalence of the Delta variant within the younger/un-vaccinated population.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c8173370-af3e-4470-88db-878bca79acad |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Jun 2021 |
| Submission deadline | 31 May 2021 |
| Future notice date | Not specified |
| Award date | 5 Jun 2021 |
| Contract period | 31 May 2021 - 30 Nov 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £397,700,041 |
| Lots value | Not specified |
| Awards value | £397,700,041 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT OF HEALTH AND SOCIAL CARE (T&T) |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 0EU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SITEL |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services

### Codes

- 75100000 - Administration services

## Release History

- 22 Jun 2021 at 09:36 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c8173370-af3e-4470-88db-878bca79acad

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c8173370-af3e-4470-88db-878bca79acad
  22nd June 2021 - Awarded contract notice on Contracts Finder
- https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/4J000000Q1WP/mQ27nPI4DVtZqOlRFVCGLNEpV4nPGp6lN3IGPDQKPtk
  VAR11_Sitel_FINAL 110238784.1 - REDACTION (003) WP1834

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d6e7c6c7-551c-427d-b8df-3fcc7291f4e8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d6e7c6c7-551c-427d-b8df-3fcc7291f4e8.json.