---
title: "Award of technical support for the ETF Learners website"
ocid: "ocds-b5fd17-d7167844-f96d-4502-87e1-a76499ab17ef"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d7167844-f96d-4502-87e1-a76499ab17ef"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d7167844-f96d-4502-87e1-a76499ab17ef.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d7167844-f96d-4502-87e1-a76499ab17ef.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE EDUCATION AND TRAINING FOUNDATION"
published: "2024-10-18"
---

# Award of technical support for the ETF Learners website

Buyer: THE EDUCATION AND TRAINING FOUNDATION  
Current stage: Award  
OCID: ocds-b5fd17-d7167844-f96d-4502-87e1-a76499ab17ef

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## Summary

A contract has been awarded by The Education and Training Foundation (ETF) to Tintisha Technologies (UK) Ltd for providing comprehensive technical, administrator, and end-user support for the ETF Learners website. This project falls under the technical support services category, with additional classifications in IT consulting, software development, and helpdesk support. The procurement followed an open procedure, with the tender period closing on 1st January 2024 and the contract commencing on 1st April 2024, ending on 31st March 2025. The services will be delivered across various regions in the United Kingdom, including North East, Yorkshire and the Humber, and London.

This tender presents significant opportunities for businesses specialising in IT support services and consulting, particularly those experienced in educational technology. SMEs and VCSEs that provide high-quality technical support, system administration, and helpdesk services will find this contract particularly relevant for expanding their market presence. Additionally, the focus on a year-long engagement offers ample scope for participating companies to forge long-term relationships with the ETF and potentially secure future contracts in the education sector.

## Notice

A contract has been awarded by the Education and Training Foundation (ETF) to enable Tintisha Technologies to provide technical support, administrator support and end-user support for the ETF Learners website.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/976f8023-b50c-449e-869c-edbc58ec26a0 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Oct 2024 |
| Submission deadline | 1 Jan 2024 |
| Future notice date | Not specified |
| Award date | 31 Mar 2024 |
| Contract period | 31 Mar 2024 - 31 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £38,501 |
| Lots value | Not specified |
| Awards value | £38,501 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE EDUCATION AND TRAINING FOUNDATION |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1W 9SP |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Pimlico North |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TINTISHA TECHNOLOGIES (UK |

## CPV Codes

### Divisions

- 71 - Architectural, construction, engineering and inspection services
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 71356300 - Technical support services
- 72000000 - IT services: consulting, software development, Internet and support
- 72250000 - System and support services
- 72253000 - Helpdesk and support services
- 72253200 - Systems support services

## Release History

- 18 Oct 2024 at 16:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/976f8023-b50c-449e-869c-edbc58ec26a0

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/976f8023-b50c-449e-869c-edbc58ec26a0
  18th October 2024 - Awarded contract notice on Contracts Finder
- https://www.mytenders.co.uk/search/show/search_view.aspx?ID=OCT168886
  NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.

## Notice URLs

- http://www.et-foundation.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d7167844-f96d-4502-87e1-a76499ab17ef. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d7167844-f96d-4502-87e1-a76499ab17ef.json.