---
title: "TELEPHONY SERVICES"
ocid: "ocds-b5fd17-d73ba0a1-b53a-4290-a4a1-f6eae4200dab"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d73ba0a1-b53a-4290-a4a1-f6eae4200dab"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d73ba0a1-b53a-4290-a4a1-f6eae4200dab.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d73ba0a1-b53a-4290-a4a1-f6eae4200dab.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "FOREIGN COMMONWEALTH AND DEVELOPMENT OFFICE"
published: "2021-09-29"
---

# TELEPHONY SERVICES

Buyer: FOREIGN COMMONWEALTH AND DEVELOPMENT OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-d73ba0a1-b53a-4290-a4a1-f6eae4200dab

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-d73ba0a1-b53a-4290-a4a1-f6eae4200dab)  
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## Summary

The Foreign Commonwealth and Development Office has awarded a contract for TELEPHONY SERVICES, aimed at providing comprehensive voice services including design, installation, management, and call logging, valued at £7,400,000. This procurement falls under the telecommunications services category and is governed by a selective procurement method, specifically a call-off from a framework agreement. The contract period commenced on 1st October 2021 and will run until 30th September 2023. The tender process for this contract concluded on 20th May 2021, with the award officialised on 27th September 2021. The services will benefit various delivery addresses across the UK, British Overseas Territories, Europe, and other regions.

This tender presents significant opportunities for businesses in the telecommunications sector, particularly those specialising in voice services and infrastructure management. Companies with expertise in system design, installation, and support for telecommunications solutions would be well-suited to engage in future tenders of this nature. Furthermore, with the ongoing demand for telephony services in diverse locations, potential bidders can leverage this information to align their offerings accordingly and position themselves as competitive suppliers in upcoming contracts.

## Notice

Voice services to cover the design, installation, monitoring and management, call logging, directory and remote back-up and storage based on the existing FCDO owned Mitel controller configuration estate

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/dff01fbb-4aa1-4574-8098-b12ec37343bc |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Sep 2021 |
| Submission deadline | 20 May 2021 |
| Future notice date | Not specified |
| Award date | 26 Sep 2021 |
| Contract period | 30 Sep 2021 - 30 Sep 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £7,400,000 |
| Lots value | Not specified |
| Awards value | £7,400,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FOREIGN COMMONWEALTH AND DEVELOPMENT OFFICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1A 2AH |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MITEL NETWORKS |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64200000 - Telecommunications services

## Release History

- 29 Sep 2021 at 14:37 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/dff01fbb-4aa1-4574-8098-b12ec37343bc

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/dff01fbb-4aa1-4574-8098-b12ec37343bc
  29th September 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d73ba0a1-b53a-4290-a4a1-f6eae4200dab. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d73ba0a1-b53a-4290-a4a1-f6eae4200dab.json.