---
title: "Welfare Reforms, Disability and Benefit Advice service"
ocid: "ocds-b5fd17-d743132a-6d76-4a94-85f7-da681ac13f57"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d743132a-6d76-4a94-85f7-da681ac13f57"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d743132a-6d76-4a94-85f7-da681ac13f57.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d743132a-6d76-4a94-85f7-da681ac13f57.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SOUTHAMPTON CITY COUNCIL"
published: "2019-09-10"
---

# Welfare Reforms, Disability and Benefit Advice service

Buyer: SOUTHAMPTON CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-d743132a-6d76-4a94-85f7-da681ac13f57

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## Summary

The latest procurement process initiated by Southampton City Council concerns the "Welfare Reforms, Disability and Benefit Advice service". This contract falls under the social work services without accommodation category, with a total value of £158,335. The procurement method employed was an open procedure, and the tender period concluded on 7th June 2019. The contract is set to commence from 1st September 2019 and will run until 31st March 2021, requiring service delivery within Southampton, specifically to postal code SO14 7FP.

This opportunity presents significant growth potential for small to medium-sized enterprises (SMEs) and Voluntary, Community and Social Enterprises (VCSEs) specialising in disability support services. Businesses that can provide comprehensive advice and assistance to individuals navigating complex disability benefit claims, particularly those able to deliver outreach and face-to-face services, would be well-positioned to compete. The successful delivery of around 3,000 advice interventions and tribunal support will enhance the capabilities of service providers and expand their outreach to vulnerable populations affected by welfare reforms.

## Notice

This competitive procurement exercise is undertaken to source a supplier who can provide additional capacity of advice to disabled people and their families and carers who have been affected by welfare changes. The service requirement is for the delivery of an integrated and targeted service (to include face to face, outreach, telephone and home visits) to support claimaints with complex cases/claims for disability welfare benefits to: o Provide information on benefits and how to apply; o Support potential applicants in making claims; o Support applicants in challenging decisions; o Check and review entitlement (including income maximisation); Provision of tribunal support (in the region of 75 per year) targeting claimants appealing decisions on disability benefits. There is an expectation the provider will deliver in the region of 3000 advice interventions along with the tribunal support. There will also be a requirement for the provider to take on, via formal handover, any 'live' case work under the current Welfare Reforms, Disability Advice and Benefits.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/fb83363f-70fc-43b6-9160-6eef8cbed658 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Sep 2019 |
| Submission deadline | 7 Jun 2019 |
| Future notice date | Not specified |
| Award date | 4 Jul 2019 |
| Contract period | 31 Aug 2019 - 1 Mar 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £158,335 |
| Lots value | Not specified |
| Awards value | £158,335 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOUTHAMPTON CITY COUNCIL |
| Locality | SOUTHAMPTON |
| Post town | Southampton |
| Postcode | SO14 7LY |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ32 Southampton |
| Local authority | Southampton |
| Electoral ward | Bargate |
| Westminster constituency | Southampton Itchen |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOUTHAMPTON ADVICE AND REPRESENTATION CENTRE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85312000 - Social work services without accommodation

## Release History

- 10 Sep 2019 at 07:00 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/fb83363f-70fc-43b6-9160-6eef8cbed658
- 9 Sep 2019 at 14:04 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/fb83363f-70fc-43b6-9160-6eef8cbed658
- 22 May 2019 at 09:24 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/0684c282-b182-43c2-9adf-d5b14ce88ba9
- 10 May 2019 at 11:38 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/0684c282-b182-43c2-9adf-d5b14ce88ba9

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/fb83363f-70fc-43b6-9160-6eef8cbed658
  10th September 2019 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/0684c282-b182-43c2-9adf-d5b14ce88ba9
  22nd May 2019 - Opportunity notice on Contracts Finder
- https://supplysouthampton.esourcingportal.com/participant_public_ojeu.cfm?recordID=402
  Bidding documents available under this link:

## Provenance

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