---
title: "Respect At Work Linguistic Analysis"
ocid: "ocds-b5fd17-d79567fd-c4de-4a5e-a4d4-54076b30e832"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d79567fd-c4de-4a5e-a4d4-54076b30e832"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d79567fd-c4de-4a5e-a4d4-54076b30e832.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d79567fd-c4de-4a5e-a4d4-54076b30e832.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "H M REVENUE & CUSTOMS"
published: "2019-08-15"
---

# Respect At Work Linguistic Analysis

Buyer: H M REVENUE & CUSTOMS  
Current stage: Award  
OCID: ocds-b5fd17-d79567fd-c4de-4a5e-a4d4-54076b30e832

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## Summary

The procurement process for the "Respect At Work Linguistic Analysis" project is being conducted by H M Revenue & Customs (HMRC) in the services industry, specifically focusing on data analysis services. The tender was awarded on 11th August 2019, with the contract period commencing on 12th August 2019 and concluding on 4th November 2019. This procurement followed a selective method, as a call-off from a framework agreement, with an estimated contract value of £30,000. The tender period ended on 8th August 2019, indicating a tight timeframe for submissions prior to the award.

This tender presents significant opportunities for small and medium-sized enterprises (SMEs) specialising in linguistic and data analysis services, particularly those with expertise in organisational behaviour standards and stakeholder engagement. Participating businesses can leverage this contract to enhance their profile within the public sector and demonstrate their capabilities in conducting nuanced linguistic analyses that contribute to improving workplace culture within large organisations like HMRC.

## Notice

Linguistic analysis requirement to review language and discourse used in staff survey submissions. This analysis will feed into the development of new staff behavious standards and expections across the business. In 2018 an independent review of how HMRC culture reflects its values (we are professional, we act with integrity, we show respect and we are innovative) was carried out. In February 2019, the findings of the 2018 review were published. A key recommendation of the report was to develop a clear set of behaviour standards and expectations. HMRC are approaching the development of these standards and expectations as a co-creation exercise with its staff, via the form of an online questionnaire containing 12 free-text boxes. This will promote ownership and engagement across the organisation. We estimate that we will receive approximately 500 (+/-10%) survey submissions for analysis. HMRC requires linguistic analysis expertise to examine the language and discourse used within the replies of the HMRC Respect at work Survey, by HMRC staff. We will then use the results of this analysis and the insight it provides, to develop a set of ambitious and challenging standards and expectations of the behaviour which will apply to all staff across HMRC.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c76d62d3-8bf0-4f8a-ba03-779f1fe3d4e9 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Aug 2019 |
| Submission deadline | 8 Aug 2019 |
| Future notice date | Not specified |
| Award date | 10 Aug 2019 |
| Contract period | 11 Aug 2019 - 4 Nov 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £30,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | H M REVENUE & CUSTOMS |
| Locality | SALFORD |
| Post town | Manchester |
| Postcode | M60 9LA |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD34 Greater Manchester South West |
| Local authority | Salford |
| Electoral ward | Ordsall |
| Westminster constituency | Salford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | LINGUISTIC LANDSCAPES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72316000 - Data analysis services

## Release History

- 15 Aug 2019 at 14:28 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c76d62d3-8bf0-4f8a-ba03-779f1fe3d4e9

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c76d62d3-8bf0-4f8a-ba03-779f1fe3d4e9
  15th August 2019 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/7148c2a3-e7ad-4181-b5ef-90f360178f2b
  Redacted Contract

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d79567fd-c4de-4a5e-a4d4-54076b30e832. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d79567fd-c4de-4a5e-a4d4-54076b30e832.json.