---
title: "CO - Business Relationship Management System; Continuous Improvement Support"
ocid: "ocds-b5fd17-d79e7003-0479-44cc-9911-1a4f0159570f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d79e7003-0479-44cc-9911-1a4f0159570f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d79e7003-0479-44cc-9911-1a4f0159570f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d79e7003-0479-44cc-9911-1a4f0159570f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CROWN COMMERCIAL SERVICE"
published: "2018-08-17"
---

# CO - Business Relationship Management System; Continuous Improvement Support

Buyer: CROWN COMMERCIAL SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-d79e7003-0479-44cc-9911-1a4f0159570f

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-d79e7003-0479-44cc-9911-1a4f0159570f)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-d79e7003-0479-44cc-9911-1a4f0159570f.json)

## Summary

The procurement process pertains to the "Business Relationship Management System; Continuous Improvement Support" tender initiated by the Crown Commercial Service. This tender, classified under IT services, took place within the United Kingdom and had a contract value of £29,250. The was conducted as a selective procurement method and followed a call-off from a framework agreement. The tender period ended on 28 September 2017, with the contract active from 2 October 2017 until 31 March 2018. The award notice was published on 16 August 2018, indicating that Methods Business and Digital Technology Limited was selected as a supplier.

This tender presents significant opportunities for businesses specialising in IT services, particularly those involved in software development and consulting. Organisations capable of providing development support services aligned with continuous improvement will find this tender particularly relevant. Although the opportunity has been awarded, similar future tenders may arise, making it beneficial for SMEs and IT service providers to stay informed about upcoming projects in this sector.

## Notice

Provision of development support services to support continuous improvement and iteration of an existing business relationship management system.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3522db54-bcb8-49ad-a12c-b59aae40a229 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Aug 2018 |
| Submission deadline | 28 Sep 2017 |
| Future notice date | Not specified |
| Award date | 28 Sep 2017 |
| Contract period | 1 Oct 2017 - 31 Mar 2018 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £29,250 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CROWN COMMERCIAL SERVICE |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L3 9PP |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | City Centre North |
| Westminster constituency | Liverpool Riverside |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | METHODS BUSINESS AND DIGITAL TECHNOLOGY |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 17 Aug 2018 at 07:28 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3522db54-bcb8-49ad-a12c-b59aae40a229
- 16 Aug 2018 at 12:02 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3522db54-bcb8-49ad-a12c-b59aae40a229
- 16 Aug 2018 at 11:25 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3522db54-bcb8-49ad-a12c-b59aae40a229

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3522db54-bcb8-49ad-a12c-b59aae40a229
  17th August 2018 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/3a493964-e05c-4ba9-85b8-d703b5723f10

## Notice URLs

- https://www.gov.uk/government/organisations/crown-commercial-service

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d79e7003-0479-44cc-9911-1a4f0159570f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d79e7003-0479-44cc-9911-1a4f0159570f.json.