---
title: "Saas Computer Assisted Facilities Management (CAFM) System"
ocid: "ocds-b5fd17-d7a41b3a-12b6-4b6a-b1e4-feb8d1afd56f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d7a41b3a-12b6-4b6a-b1e4-feb8d1afd56f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d7a41b3a-12b6-4b6a-b1e4-feb8d1afd56f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d7a41b3a-12b6-4b6a-b1e4-feb8d1afd56f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ROYAL BOTANIC GARDENS, KEW"
published: "2019-04-16"
---

# Saas Computer Assisted Facilities Management (CAFM) System

Buyer: ROYAL BOTANIC GARDENS, KEW  
Current stage: Award  
OCID: ocds-b5fd17-d7a41b3a-12b6-4b6a-b1e4-feb8d1afd56f

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## Summary

The Royal Botanic Gardens, Kew is conducting a procurement process for a SaaS Computer Assisted Facilities Management (CAFM) System, classified under software package and information systems. The tender process has reached the award stage, with an active award made to Concerto Support Services Limited for a total value of £84,000. The contract period is set to commence on 19th April 2019 and will conclude on 20th April 2023. The procurement method followed is selective, executed as a call-off from a framework agreement. The service will be delivered to the South East region of the United Kingdom.

This tender presents a valuable opportunity for businesses in the software and facilities management sectors, particularly those with expertise in SaaS solutions. Companies capable of delivering comprehensive management systems that streamline facilities operations would be well-suited to engage in similar future tenders. The Royal Botanic Gardens, Kew’s focus on such innovative solutions indicates a willingness to partner with experienced vendors that can support operational excellence in a unique public service environment.

## Notice

SaaS Computer Assisted Facilities Management (CAFM) System

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5f80e14c-8bff-4888-a831-84221531e4ea |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Apr 2019 |
| Submission deadline | 1 Mar 2019 |
| Future notice date | Not specified |
| Award date | 10 Apr 2019 |
| Contract period | 18 Apr 2019 - 20 Apr 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £84,000 |
| Lots value | Not specified |
| Awards value | £84,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ROYAL BOTANIC GARDENS, KEW |
| Locality | RICHMOND |
| Post town | Twickenham |
| Postcode | TW9 3AB |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI7 Outer London - West and North West |
| ITL 3 | TLI75 Hounslow and Richmond upon Thames |
| Local authority | Richmond upon Thames |
| Electoral ward | Kew |
| Westminster constituency | Richmond Park |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CONCERTO SUPPORT SERVICES |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 16 Apr 2019 at 15:41 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5f80e14c-8bff-4888-a831-84221531e4ea

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5f80e14c-8bff-4888-a831-84221531e4ea
  16th April 2019 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d7a41b3a-12b6-4b6a-b1e4-feb8d1afd56f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d7a41b3a-12b6-4b6a-b1e4-feb8d1afd56f.json.