---
title: "App v2 Development and Operations"
ocid: "ocds-b5fd17-d7c209bb-d7f5-4ed0-abc2-f8125e7d4abf"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d7c209bb-d7f5-4ed0-abc2-f8125e7d4abf"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d7c209bb-d7f5-4ed0-abc2-f8125e7d4abf.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d7c209bb-d7f5-4ed0-abc2-f8125e7d4abf.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT OF HEALTH AND SOCIAL CARE"
published: "2020-12-16"
---

# App v2 Development and Operations

Buyer: DEPARTMENT OF HEALTH AND SOCIAL CARE  
Current stage: Award  
OCID: ocds-b5fd17-d7c209bb-d7f5-4ed0-abc2-f8125e7d4abf

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-d7c209bb-d7f5-4ed0-abc2-f8125e7d4abf)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-d7c209bb-d7f5-4ed0-abc2-f8125e7d4abf.json)

## Summary

The contract titled "App v2 Development and Operations" has been awarded by the Department of Health and Social Care, located in London, with the primary industry categorised under IT services, specifically consulting and software development. This procurement process was conducted through a selective method, by way of a call-off from a framework agreement, and is currently in the award stage. The contract, valued at £9,000,000, commenced on 14th September 2020 and will run until 19th March 2021.

This tender presents substantial opportunities for businesses engaged in software development and IT services, particularly those with expertise in user research, experience design, and digital service support. Given the ongoing development and operational support for the NHS COVID-19 App and related digital services, firms that can leverage their capabilities in health-related technologies and innovative applications are well-positioned to compete for similar future contracts and expand their influence in the public sector.

## Notice

This contract covers the medically compliant design, development and nationwide operation of the NHS COVID-19 App and backend services, including the provision of experience design, user research, and disability consulting. It also includes the ongoing development and operational support of the QR registration system and UK interoperability services. The contract also covers design, development and support of further digital services in line with the wider Test & Trace roadmap. This currently includes the development and launch of the Self Isolation payments gateway, as well as proof of concept and early innovation work for other applications in the digital and enable area of the programme.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/372cc04e-1c3b-493e-94e0-41ef01ae8fc0 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Dec 2020 |
| Submission deadline | 13 Sep 2020 |
| Future notice date | Not specified |
| Award date | 18 Sep 2020 |
| Contract period | 13 Sep 2020 - 19 Mar 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £9,000,000 |
| Lots value | Not specified |
| Awards value | £9,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT OF HEALTH AND SOCIAL CARE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 0EU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ZUHLKE ENGINEERING |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 16 Dec 2020 at 16:50 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/372cc04e-1c3b-493e-94e0-41ef01ae8fc0

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/372cc04e-1c3b-493e-94e0-41ef01ae8fc0
  16th December 2020 - Awarded contract notice on Contracts Finder
- https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/4J000000kEqs/NmR1wNiO3GaWs9gahi5fLnRVLvS3PaGkGD6ZLYXGrTo
  Zuhlke VAR01_V1.0 signed.pdf_Redacted
- https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/4J000000kEqw/Sxeq0RZ9nhL7vc1xFvtg23eKD_Xor7K.9E._sfa01Vs
  Zuhlke Contract Variation 002_Redacted
- https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/4J000000kEqr/9EbCZG98zNXaAvS929_ES5PinzAecGcDnnv9scSOBQg
  Contract 4 G-Cloud 11 Call-Off - Test Trace - Fully Executed_Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d7c209bb-d7f5-4ed0-abc2-f8125e7d4abf. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d7c209bb-d7f5-4ed0-abc2-f8125e7d4abf.json.