---
title: "Con_26411 Lot 2 Lived Experience Engagement Service (Southwest Probation Region)"
ocid: "ocds-b5fd17-d7cc9ad6-e898-4916-add9-9541b825272e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d7cc9ad6-e898-4916-add9-9541b825272e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d7cc9ad6-e898-4916-add9-9541b825272e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d7cc9ad6-e898-4916-add9-9541b825272e.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "Ministry of Justice"
published: "2026-09-01"
---

# Con_26411 Lot 2 Lived Experience Engagement Service (Southwest Probation Region)

Buyer: Ministry of Justice  
Current stage: Award  
OCID: ocds-b5fd17-d7cc9ad6-e898-4916-add9-9541b825272e

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## Summary

The Ministry of Justice commissioned a structured lived experience engagement service for the Probation Service. The programme is intended to give people on probation and in prison meaningful, consistent opportunities to influence how services are designed and delivered, so their views and experiences inform continuous improvement. This is a specialist probation service (CPV 75231240), delivered across the South West of England. The geographical coverage includes Cornwall and the Isles of Scilly, Devon and Torbay, Dorset, and the Plymouth Probation Delivery Units. It is a service requirement rather than a goods or construction opportunity, and is suitable for organisations working in probation, prisons, lived experience engagement, participation or related public-service improvement.

The procurement is complete and the call-off competition has been awarded. The Ministry of Justice used a selective procedure as a call-off from its Probation Service Dynamic Framework. The tender submission deadline was 29 June 2026 at 11:00. Prison Advice & Care Trust (pact) was awarded the contract on 11 August 2026 for GBP 84,933.34. The contract period runs from 1 November 2026 to 31 March 2028. The award covers the single South West requirement rather than separate awards to multiple suppliers. The opportunity was identified as suitable for small and medium-sized enterprises and voluntary, community and social enterprise organisations. The stated basis is delivery of the structured engagement service described above.

This award demonstrates a defined requirement for organisations able to engage people on probation and in prison consistently and meaningfully, then turn their views, experiences and insights into practical service improvement. A credible future supplier would need strong participation and facilitation methods, trusted relationships with people affected by probation and custody, and the ability to operate across Cornwall and the Isles of Scilly, Devon and Torbay, Dorset, and Plymouth. It would also need to manage a structured programme across several delivery units, gather feedback reliably, and show how findings influence service design and delivery. The award to pact indicates that a specialist SME or community-focused organisation can deliver this type of public service.

## Notice

This Contract Award Notice details the award of a call-off competition conducted by the Authority through the Ministry of Justice's Probation Service Dynamic Framework (PSDF). The Probation Service sought to commission a service to deliver a structured lived experience engagement programme. The service will provide people on probation and in prison with meaningful and consistent opportunities to influence the design and delivery of services, ensuring that their views, experiences and insights are heard, considered and acted upon to support continuous service improvement. The service will be delivered across the South West region, covering the Cornwall and Isles of Scilly, Devon and Torbay, Dorset, and Plymouth Probation Delivery Units (PDUs).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9bff8f58-f80c-4343-926f-aa73ed94bf2b |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 11 Aug 2026 |
| Contract period | 1 Nov 2026 - 31 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £84,933 |
| Lots value | Not specified |
| Awards value | £84,933 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Ministry of Justice |
| Locality | LONDON |
| Postcode area | South West London |
| Postcode | SW1H 9AJ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Prison Advice and Care Trust (Pact) |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services

### Codes

- 75231240 - Probation services

## Release History

- 1 Sep 2026 at 16:08 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9bff8f58-f80c-4343-926f-aa73ed94bf2b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9bff8f58-f80c-4343-926f-aa73ed94bf2b
  1st September 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d7cc9ad6-e898-4916-add9-9541b825272e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d7cc9ad6-e898-4916-add9-9541b825272e.json.