---
title: "GB-Shrewsbury: AONV 021 - Digital Support Service for Unpaid Carers"
ocid: "ocds-b5fd17-d7db0f67-ebcf-49b9-8e00-7b17e1b1c7ba"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d7db0f67-ebcf-49b9-8e00-7b17e1b1c7ba"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d7db0f67-ebcf-49b9-8e00-7b17e1b1c7ba.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d7db0f67-ebcf-49b9-8e00-7b17e1b1c7ba.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "SHROPSHIRE COUNCIL"
published: "2021-10-15"
---

# GB-Shrewsbury: AONV 021 - Digital Support Service for Unpaid Carers

Buyer: SHROPSHIRE COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-d7db0f67-ebcf-49b9-8e00-7b17e1b1c7ba

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-d7db0f67-ebcf-49b9-8e00-7b17e1b1c7ba)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-d7db0f67-ebcf-49b9-8e00-7b17e1b1c7ba.json)

## Summary

Shropshire Council is seeking a Service Provider for the "GB-Shrewsbury: AONV 021 - Digital Support Service for Unpaid Carers" tender, aimed at enhancing services for unpaid carers in the health and social care sector. The procurement process is currently in the Tender stage, with the submission deadline set for 5th November 2021. The contract, which will start on 13th December 2021 and run for two years, has a total value of £500,000, with an annual funding of £60,000 available. The service will be delivered in Shrewsbury, West Midlands, United Kingdom, using an open procurement method.

This tender presents significant opportunities for businesses specialising in digital engagement tools and services, particularly those experienced in the support of unpaid carers and families. Organisations that offer innovative and user-friendly digital solutions to enhance access for those without traditional internet connectivity would be particularly well-suited to compete. The emphasis on inclusive design and the potential to collaborate with Shropshire Council positions contractors favourably in a growing market focused on supporting vulnerable populations.

## Notice

Shropshire Council wishes to appoint a Service Provider who will work alongside our existing Carer Support Services to use digital tools to expand our engagement with unpaid Carers in Shropshire. The Service Provider will enable us to reach Carers with appropriate advice and support at a stage before they feel the need to look to statutory services for support. The Service Provider will bring extensive experience of unpaid and family caring, expertise in the professional support of unpaid carers and a range of digital engagement tools and resources. The design of the Service will be as inclusive as possible, recognising that not having a computer and a broadband connection can be a barrier to accessing digital services, and mobile phones are used. The digital systems should be as simple, user-friendly and data light as possible. The Council has recently undertaken a review of Carer needs and services, which highlighted specific areas that required improvement for carers to feel supported. The funding available for this contract is fixed at PS60,000 per annum. The successful provider will enter into a contract with the Council for a period of 2 years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/700528e4-34d6-4066-814a-3d04f53d81e7 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Oct 2021 |
| Submission deadline | 5 Nov 2021 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 13 Dec 2021 - 12 Dec 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £500,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SHROPSHIRE COUNCIL |
| Locality | SHREWSBURY |
| Post town | Shrewsbury |
| Postcode | SY2 6ND |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG2 Shropshire and Staffordshire |
| ITL 3 | TLG22 Shropshire |
| Local authority | Shropshire |
| Electoral ward | Abbey |
| Westminster constituency | Shrewsbury |
| Delivery location | TLG West Midlands (England) |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 15 Oct 2021 at 08:00 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/700528e4-34d6-4066-814a-3d04f53d81e7

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/700528e4-34d6-4066-814a-3d04f53d81e7
  15th October 2021 - Opportunity notice on Contracts Finder
- https://www.delta-esourcing.com/tenders/UK-GB-Shrewsbury:-AONV-021---Digital-Support-Service-for-Unpaid-Carers/Z2F32D89N2
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d7db0f67-ebcf-49b9-8e00-7b17e1b1c7ba. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d7db0f67-ebcf-49b9-8e00-7b17e1b1c7ba.json.