---
title: "IT Support Services"
ocid: "ocds-b5fd17-d7e7931c-4c3d-4122-9e70-b17020d18c2e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d7e7931c-4c3d-4122-9e70-b17020d18c2e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d7e7931c-4c3d-4122-9e70-b17020d18c2e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d7e7931c-4c3d-4122-9e70-b17020d18c2e.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2021-05-20"
---

# IT Support Services

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-d7e7931c-4c3d-4122-9e70-b17020d18c2e

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-d7e7931c-4c3d-4122-9e70-b17020d18c2e)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-d7e7931c-4c3d-4122-9e70-b17020d18c2e.json)

## Summary

The Department for Work and Pensions has completed a tender for "IT Support Services," aimed at addressing the digital transformation needs and recruitment campaigns within their Digital Workplace initiative. This contract, classified under IT services with a total value of £1,200,000, encompasses provisions for IT consulting, software development, and internet support. The contract period commenced on 1st April 2020 and culminated on 30th September 2020. The procurement method utilized was a selective approach, implemented via a call-off from an existing framework agreement, and the tender submissions were due by 16th March 2020. The service delivery is expected in the North East and North West regions of the United Kingdom.

This procurement presents significant opportunities for businesses in the IT services sector, particularly for small and medium-sized enterprises (SMEs) that can provide the necessary expertise and resources. With the demand for digital transformation continuously expanding across various organisations, those specialising in IT consulting, technical support, and software development are well positioned to compete for similar future contracts. Businesses capable of delivering innovative and efficient IT solutions can leverage this opportunity to enhance their visibility and growth within the public sector.

## Notice

Digital Workplace have a collective requirement for backfill resource to accommodate the ongoing recruitment campaigns and Digital Transformation activities

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0baef1b8-591f-49a8-826f-4808f6dfa933 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 May 2021 |
| Submission deadline | 16 Mar 2020 |
| Future notice date | Not specified |
| Award date | 30 Mar 2020 |
| Contract period | 31 Mar 2020 - 30 Sep 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,200,000 |
| Lots value | Not specified |
| Awards value | £1,985,018 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | BLACKPOOL |
| Post town | Blackpool |
| Postcode | FY4 5ES |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD42 Blackpool |
| Local authority | Blackpool |
| Electoral ward | Stanley |
| Westminster constituency | Blackpool South |
| Delivery location | TLC North East (England), TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FDM GROUP |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 20 May 2021 at 15:36 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0baef1b8-591f-49a8-826f-4808f6dfa933
- 24 Jul 2020 at 07:35 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0baef1b8-591f-49a8-826f-4808f6dfa933

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0baef1b8-591f-49a8-826f-4808f6dfa933
  20th May 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/452747eb-9551-4614-a61a-52c6ebd54336
  Sources of Jaggaer guidance
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/c24bf392-8790-4ede-89d7-5b8b5110d56e
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d7e7931c-4c3d-4122-9e70-b17020d18c2e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d7e7931c-4c3d-4122-9e70-b17020d18c2e.json.