---
title: "Telephony Payments Call Handling System"
ocid: "ocds-b5fd17-d7fe4ba5-78c9-433f-9897-50ee45e64ce5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d7fe4ba5-78c9-433f-9897-50ee45e64ce5"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d7fe4ba5-78c9-433f-9897-50ee45e64ce5.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d7fe4ba5-78c9-433f-9897-50ee45e64ce5.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ISLE OF WIGHT COUNCIL"
published: "2024-06-27"
---

# Telephony Payments Call Handling System

Buyer: ISLE OF WIGHT COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-d7fe4ba5-78c9-433f-9897-50ee45e64ce5

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-d7fe4ba5-78c9-433f-9897-50ee45e64ce5)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-d7fe4ba5-78c9-433f-9897-50ee45e64ce5.json)

## Summary

The Isle of Wight Council has awarded a contract for the "Telephony Payments Call Handling System" under a direct procurement method. The contract is valued at £151,026.7 and covers software package and IT services within the services category. The tender period ended on June 1, 2024, with a contract period from July 1, 2024, to June 30, 2029, based in the South East region, United Kingdom.

This procurement process presents an opportunity for businesses, especially those offering software and IT services, to engage with the public sector. Small and medium enterprises (SMEs) are considered suitable for this contract. Businesses interested in providing consulting, software development, or Internet support services may find this tender well-suited for their expertise and growth ambitions.

## Notice

Telephony Payments Call Handling System direct call off via CCS Framework RM6259. Duration and value is accounting for the full potential duration of 3+2 years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3163d223-403b-4d1b-a1b9-97d556984821 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Jun 2024 |
| Submission deadline | 1 Jun 2024 |
| Future notice date | Not specified |
| Award date | 26 Jun 2024 |
| Contract period | 30 Jun 2024 - 30 Jun 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £151,026 |
| Lots value | Not specified |
| Awards value | £151,026 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ISLE OF WIGHT COUNCIL |
| Locality | NEWPORT |
| Post town | Portsmouth |
| Postcode | PO30 1UD |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ34 Isle of Wight |
| Local authority | Isle of Wight |
| Electoral ward | Newport Central |
| Westminster constituency | Isle of Wight West |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PAY360 |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 27 Jun 2024 at 08:55 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3163d223-403b-4d1b-a1b9-97d556984821

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3163d223-403b-4d1b-a1b9-97d556984821
  27th June 2024 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.iow.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d7fe4ba5-78c9-433f-9897-50ee45e64ce5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d7fe4ba5-78c9-433f-9897-50ee45e64ce5.json.