---
title: "THH - CAFM Explorer"
ocid: "ocds-b5fd17-d8006d2a-414d-4257-ad83-ebe6228d1472"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d8006d2a-414d-4257-ad83-ebe6228d1472"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d8006d2a-414d-4257-ad83-ebe6228d1472.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d8006d2a-414d-4257-ad83-ebe6228d1472.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "The Hillingdon Hospitals Nhs Foundation Trust"
published: "2026-10-07"
---

# THH - CAFM Explorer

Buyer: The Hillingdon Hospitals Nhs Foundation Trust  
Current stage: Award  
OCID: ocds-b5fd17-d8006d2a-414d-4257-ad83-ebe6228d1472

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## Summary

The Hillingdon Hospitals NHS Foundation Trust procured a computer-aided facilities management (CAFM) software service, using the CAFM Explorer environment. It supports asset management; planned and reactive maintenance; reporting; asset barcoding; property and lease information; document compliance and asbestos records; mobile access for engineers and contractors; and a client portal for logging requests. The requirement is for a connected facilities management system spanning property records, maintenance operations and service requests. Delivery is associated with UB8 3NN in the United Kingdom.

The procurement is complete and was awarded to Idox Software Ltd. The award was made on 1 October 2026, for £74,919.98, with a contract period from 1 October 2026 to 30 September 2029. The original estimated procurement value was £62,433.32. The Trust used a selective call-off from a framework agreement. The response deadline was 30 September 2026 at 12:00. This was a single requirement, with no lots described. The procurement category was services. The stated suitability assessment marked the opportunity as unsuitable for SMEs and voluntary, community and social enterprises. No award evaluation criteria are described in the available process information.

The award demonstrates demand at The Hillingdon Hospitals NHS Foundation Trust for an integrated CAFM software environment, rather than a standalone maintenance or asset-record tool. Suppliers seeking to compete for a similar requirement would need to show that their platform can bring asset management, planned and reactive maintenance, reporting, barcoding, property and lease data, compliance records and asbestos information together. Practical support for mobile engineers and contractors, alongside a client portal for requests, is also central to the requirement. The selected supplier was a large software company, and the Trust used a framework call-off route; a credible competitor would therefore need relevant framework access and the capacity to deliver a multi-functional system for a hospital trust. The published suitability assessment did not identify this requirement as suitable for SMEs or VCSEs.

## Notice

CAFM Explorer environment covering asset management, planned and reactive maintenance, reporting, asset barcoding, property information, leases, document compliance, asbestos records, mobile engineer and contractor access, and client portal request logging.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e69ea79e-0cf3-477d-a6d9-a86581f305e3 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 1 Oct 2026 |
| Contract period | 1 Oct 2026 - 30 Sep 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £62,433 |
| Lots value | Not specified |
| Awards value | £74,919 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | The Hillingdon Hospitals Nhs Foundation Trust |
| Locality | LONDON |
| Postcode area | North West London |
| Postcode | NW1 5JD |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Marylebone |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Idox Software Ltd |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48517000 - IT software package

## Release History

- 7 Oct 2026 at 10:15 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e69ea79e-0cf3-477d-a6d9-a86581f305e3

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e69ea79e-0cf3-477d-a6d9-a86581f305e3
  7th October 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d8006d2a-414d-4257-ad83-ebe6228d1472. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d8006d2a-414d-4257-ad83-ebe6228d1472.json.