---
title: "Online Claim Form and Integration Services"
ocid: "ocds-b5fd17-d85169e5-7117-4707-94bd-a48560898cd2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d85169e5-7117-4707-94bd-a48560898cd2"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d85169e5-7117-4707-94bd-a48560898cd2.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d85169e5-7117-4707-94bd-a48560898cd2.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WAKEFIELD COUNCIL CUSTOMER SERVICE"
published: "2017-06-29"
---

# Online Claim Form and Integration Services

Buyer: WAKEFIELD COUNCIL CUSTOMER SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-d85169e5-7117-4707-94bd-a48560898cd2

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-d85169e5-7117-4707-94bd-a48560898cd2)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-d85169e5-7117-4707-94bd-a48560898cd2.json)

## Summary

The procurement process involves Wakefield Council Customer Service, seeking services for an "Online Claim Form and Integration Services" project within the software package and information systems category. The contract, awarded to Northgate Public Services (UK) Ltd, has a total value of £751,115 and was published on 29th June 2017, following the award on 21st June 2017. This engagement falls within the supplier community in the Yorkshire and the Humber region of the United Kingdom, with the contract period set from 22nd June 2017 to 21st June 2022.

This tender presents significant opportunities for small and medium-sized enterprises (SMEs) as well as voluntary, community, and social enterprises (VCSEs) to thrive, particularly in the realms of software development and IT integration services. Businesses with expertise in customer relationship management (CRM) software solutions and integration with public sector systems would be particularly well-suited to compete, leveraging their technological capabilities to meet the needs outlined by Wakefield Council’s procurement.

## Notice

Further competition under the Crown Commercial Services framework agreement; Ref: RM1042, Title: Corporate Software Solutions, Lot 4: Customer Relationship Management (CRM) Software Solutions. Provision of validation and integration services for HB/CTS claims (Lot 2) and hosted online Revenues forms including validation and integration with Northgate system and e-billing (Lot 3)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3ce251e7-dada-44cc-88dd-a2466abb509e |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Jun 2017 |
| Submission deadline | 13 Dec 2016 |
| Future notice date | Not specified |
| Award date | 20 Jun 2017 |
| Contract period | 21 Jun 2017 - 21 Jun 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £751,115 |
| Lots value | Not specified |
| Awards value | £751,111 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WAKEFIELD COUNCIL CUSTOMER SERVICE |
| Locality | WAKEFIELD |
| Post town | Wakefield |
| Postcode | WF1 2EB |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE45 Wakefield |
| Local authority | Wakefield |
| Electoral ward | Wakefield North |
| Westminster constituency | Wakefield and Rothwell |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NORTHGATE PUBLIC SERVICES (UK |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 29 Jun 2017 at 14:21 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3ce251e7-dada-44cc-88dd-a2466abb509e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3ce251e7-dada-44cc-88dd-a2466abb509e
  29th June 2017 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d85169e5-7117-4707-94bd-a48560898cd2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d85169e5-7117-4707-94bd-a48560898cd2.json.