---
title: "IT Service Management Platform"
ocid: "ocds-b5fd17-d868a0b1-8d8a-4f96-9389-a506e0976304"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d868a0b1-8d8a-4f96-9389-a506e0976304"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d868a0b1-8d8a-4f96-9389-a506e0976304.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d868a0b1-8d8a-4f96-9389-a506e0976304.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BOARD OF TRUSTEES OF THE ROYAL BOTANIC GARDENS KEW"
published: "2023-12-15"
---

# IT Service Management Platform

Buyer: BOARD OF TRUSTEES OF THE ROYAL BOTANIC GARDENS KEW  
Current stage: Award  
OCID: ocds-b5fd17-d868a0b1-8d8a-4f96-9389-a506e0976304

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## Summary

The Royal Botanic Gardens Kew awarded a contract for the IT Service Management Platform with a value of £124,915.20. The procurement method used was selective, calling off from a framework agreement. The contract period is from 1st November 2023 to 31st October 2025. The tender closed on 23rd October 2023 with an address in RICHMOND, England, under the IT services category.

This procurement opportunity by the Royal Botanic Gardens Kew can benefit businesses specializing in IT services, consulting, software development, and internet support. Companies with expertise in cloud software might find this tender particularly suitable for competition. Businesses targeting the services industry and operating in England could seize this opportunity to enhance their growth and expand their client base.

## Notice

RBG Kew have a requirement for IT Service Management Platform. Additional information: Framework information : Crown Commercial Service This Call-Off Contract for the G-Cloud 13 Framework Agreement (RM1557.13) G-Cloud 13, Lot 2 Cloud Software tender

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3e8e3031-e0f7-41de-a909-46e144fcf494 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Dec 2023 |
| Submission deadline | 23 Oct 2023 |
| Future notice date | Not specified |
| Award date | 22 Oct 2023 |
| Contract period | 1 Nov 2023 - 31 Oct 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £124,915 |
| Lots value | Not specified |
| Awards value | £124,915 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BOARD OF TRUSTEES OF THE ROYAL BOTANIC GARDENS KEW |
| Locality | RICHMOND |
| Post town | Twickenham |
| Postcode | TW9 3AB |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI7 Outer London - West and North West |
| ITL 3 | TLI75 Hounslow and Richmond upon Thames |
| Local authority | Richmond upon Thames |
| Electoral ward | Kew |
| Westminster constituency | Richmond Park |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HORNBILL |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 15 Dec 2023 at 16:19 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3e8e3031-e0f7-41de-a909-46e144fcf494

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3e8e3031-e0f7-41de-a909-46e144fcf494
  15th December 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d868a0b1-8d8a-4f96-9389-a506e0976304. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d868a0b1-8d8a-4f96-9389-a506e0976304.json.