---
title: "686/2018 Special Educational Needs & Disability Information, Advice & Support Service (SENDIASS) & Mediation/Dispute Resultion Service"
ocid: "ocds-b5fd17-d87c35e9-2904-44f7-b80f-5de6d2a1cbd4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d87c35e9-2904-44f7-b80f-5de6d2a1cbd4"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d87c35e9-2904-44f7-b80f-5de6d2a1cbd4.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d87c35e9-2904-44f7-b80f-5de6d2a1cbd4.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CROYDON COUNCIL"
published: "2018-10-09"
---

# 686/2018 Special Educational Needs & Disability Information, Advice & Support Service (SENDIASS) & Mediation/Dispute Resultion Service

Buyer: CROYDON COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-d87c35e9-2904-44f7-b80f-5de6d2a1cbd4

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## Summary

The procurement process involves Croydon Council, which is seeking contractors for the provision of the Special Educational Needs and Disability Information, Advice and Support Service (SENDIASS) and the Mediation/Dispute Resolution Service. The procurement method is an open procedure, and while the tender is currently complete, it was published on 22 January 2018. The tender period concluded on 21 February 2018, with the contract period lasting from 1 June 2018 to 31 May 2020. The total value for the contracts is £300,000, falling under the health and social work services industry category, based in London, United Kingdom.

This tender represents an opportunity for small and medium-sized enterprises (SMEs) and voluntary and community sector enterprises (VCSEs) to expand their business by delivering specialised services to support children and young people with Special Educational Needs and Disabilities (SEND). Businesses with expertise in educational support services and mediation are particularly well-suited to compete, as the contracts are awarded as separate lots, allowing for focused service delivery and maximising the potential for engagement from multiple providers.

## Notice

Croydon Council is seeking to engage contractors for the provision of Special Educational Needs and Disability Information, Advice and Support Service (SENDIASS) (Lot One) and Mediation/Dispute Resolution Service (Lot Two). To support children and young people with SEND and their families who may be seeking information, advice and support and provide a mediation and dispute resolution service between families and the Council.As set out in the SEND Code of Practice it is be practice that these two services should not be provided by the same supplier in order to ensure maximum objectivity across the two distinct areas of service provision. The Council will seek to award a contract in the form of separate lots. The award of each lot will be awarded to different providers. PROVIDERS WILL BE PERMITTED TO APPLY FOR ONE LOT ONLY. Lot One - a single supplier to deliver a Special Educational Needs and Disability Information, Advice & Support Service (SENDIASS) (Lot 1) = PS75,000 per annum Lot Two - a single supplier to deliver a SEND Mediation and dispute resolution service - (Lot 2) = PS25,000 per annum

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/999b4c44-949d-492b-aa4b-a4ad177348e6 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Oct 2018 |
| Submission deadline | 21 Feb 2018 |
| Future notice date | Not specified |
| Award date | 26 Apr 2018 |
| Contract period | 31 May 2018 - 31 May 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £300,000 |
| Lots value | Not specified |
| Awards value | £268,500 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CROYDON COUNCIL |
| Locality | CROYDON |
| Post town | Croydon |
| Postcode | CR0 1EA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI6 Outer London - South |
| ITL 3 | TLI62 Croydon |
| Local authority | Croydon |
| Electoral ward | Fairfield |
| Westminster constituency | Croydon West |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | KIDS; SOUTH EAST GROUP COLLABORATION FOR SEND MEDIATION/DISPUTE RESOLU |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 9 Oct 2018 at 12:55 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/999b4c44-949d-492b-aa4b-a4ad177348e6
- 22 Jan 2018 at 16:51 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/5a87b759-32e7-4f91-9b93-6b3bd0a6c329

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/999b4c44-949d-492b-aa4b-a4ad177348e6
  9th October 2018 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/5a87b759-32e7-4f91-9b93-6b3bd0a6c329
  22nd January 2018 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.croydon.gov.uk

## Provenance

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