---
title: "Mid-Sized Business Customer Survey"
ocid: "ocds-b5fd17-d883f720-af3f-4c03-992f-03ecbfebed35"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d883f720-af3f-4c03-992f-03ecbfebed35"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d883f720-af3f-4c03-992f-03ecbfebed35.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d883f720-af3f-4c03-992f-03ecbfebed35.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "H M REVENUE & CUSTOMS"
published: "2021-06-10"
---

# Mid-Sized Business Customer Survey

Buyer: H M REVENUE & CUSTOMS  
Current stage: Award  
OCID: ocds-b5fd17-d883f720-af3f-4c03-992f-03ecbfebed35

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-d883f720-af3f-4c03-992f-03ecbfebed35)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-d883f720-af3f-4c03-992f-03ecbfebed35.json)

## Summary

The procurement process titled "Mid-Sized Business Customer Survey" was conducted by H M Revenue & Customs (HMRC) in the services industry, specifically within research and market research services. The tender, which is complete, had a contract value of £451,000 and originated from a selective procurement method, specifically as a call-off from a dynamic purchasing system. The tender period concluded on 20 April 2021, while the contract commenced on 24 May 2021 and extends until 31 May 2024. This procurement took place in Salford, England, with a focus on understanding the distinct needs of mid-sized businesses.

This tender presents significant opportunities for growth, particularly for businesses involved in research and market analysis services. Companies that can effectively interpret and address the unique requirements of mid-sized businesses would be well-positioned to compete for similar contracts in the future. Businesses should leverage their capabilities in market surveys and analyses to engage with HMRC and other governmental entities aiming to enhance their service delivery to this specific customer group.

## Notice

HMRC recognises mid-sized businesses as a distinct customer group, with specific needs that are distinct from those of large and small businesses. The survey is needed as HMRC implements its strategy. HMRC is seeking to make it straightforward to get tax right and to take account of varying size and complexity when determining the appropriate level/form of interaction and compliance.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3e1cfa4c-6a00-493d-9f08-631a27d4c2f2 |
| Notice type | Award Notice |
| Procurement type | Dynamic |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a dynamic purchasing system |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Jun 2021 |
| Submission deadline | 20 Apr 2021 |
| Future notice date | Not specified |
| Award date | 16 May 2021 |
| Contract period | 23 May 2021 - 31 May 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £451,000 |
| Lots value | Not specified |
| Awards value | £451,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | H M REVENUE & CUSTOMS |
| Locality | SALFORD |
| Post town | Manchester |
| Postcode | M60 9LA |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD34 Greater Manchester South West |
| Local authority | Salford |
| Electoral ward | Ordsall |
| Westminster constituency | Salford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | KANTAR |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 73110000 - Research services
- 79310000 - Market research services

## Release History

- 10 Jun 2021 at 09:02 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3e1cfa4c-6a00-493d-9f08-631a27d4c2f2

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3e1cfa4c-6a00-493d-9f08-631a27d4c2f2
  10th June 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/697299f8-5677-4d19-9c68-8df053d6cf8d
  Redacted contract

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d883f720-af3f-4c03-992f-03ecbfebed35. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d883f720-af3f-4c03-992f-03ecbfebed35.json.