---
title: "425 - Support at Home Assistive Technology and Mobile Response Service"
ocid: "ocds-b5fd17-d8a876ea-b1ab-4962-a0ee-b0052beed941"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d8a876ea-b1ab-4962-a0ee-b0052beed941"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d8a876ea-b1ab-4962-a0ee-b0052beed941.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d8a876ea-b1ab-4962-a0ee-b0052beed941.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WIGAN COUNCIL"
published: "2023-05-26"
---

# 425 - Support at Home Assistive Technology and Mobile Response Service

Buyer: WIGAN COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-d8a876ea-b1ab-4962-a0ee-b0052beed941

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-d8a876ea-b1ab-4962-a0ee-b0052beed941)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-d8a876ea-b1ab-4962-a0ee-b0052beed941.json)

## Summary

The Wigan Council has awarded a contract for the provision of support at home assistive technology and mobile response service. The contract involves telecommunications equipment and supplies, installation services, health and social work services, and other community services. The contract is valued at £4,315,000 and was awarded to Medequip Assistive Technology Ltd. The contract period is from 10th July 2023 to 9th July 2028, with the tender period ending on 19th January 2023.

This tender by Wigan Council presents opportunities for businesses in the health technology and care services sector. Small and medium enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations are suitable for this contract. Businesses providing assistive technology, personal care services, and mobile response solutions are well-suited to compete. The contract aims to enhance independent living for people with additional needs in Wigan Borough and provide timely support services for tenants in sheltered accommodation.

## Notice

Our aspiration in Wigan is a transformed and sustainable health and care system in Wigan Borough. This will be a system that is focused on what keeps people well and in control of their lives. A core part of this aspiration is investment in technology based solutions that support independent living for people with additional needs in their own homes and within Sheltered Accommodation developments for older people in Wigan Borough. Our expectations are for a service with 3 elements that will make available: A portfolio of technology for people to use in their homes which includes installation renewal and updated technology as it becomes available, along with the ordering and storage of equipment, responsible disposal, refurbishment, and recycling of equipment. A mobile response service that attends people in their homes in response to alerts from the technology and provides personal care services and appropriate lifting A contact centre service to deal with alerts and calls from the technology and to liaise with the mobile response service. There is an additional requirement to carry out personal care services and lifting as and when required for tenants living in Sheltered Accommodation.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4c828812-59c1-486e-8aed-ec0610e3a162 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 May 2023 |
| Submission deadline | 19 Jan 2023 |
| Future notice date | Not specified |
| Award date | 27 Mar 2023 |
| Contract period | 9 Jul 2023 - 9 Jul 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £4,315,000 |
| Lots value | Not specified |
| Awards value | £2,951,480 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WIGAN COUNCIL |
| Locality | WIGAN |
| Post town | Wigan |
| Postcode | WN1 1YN |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD36 Greater Manchester North West |
| Local authority | Wigan |
| Electoral ward | Wigan Central |
| Westminster constituency | Wigan |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MEDEQUIP ASSISTIVE TECHNOLOGY |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 51 - Installation services (except software)
- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 32500000 - Telecommunications equipment and supplies
- 51000000 - Installation services (except software)
- 85000000 - Health and social work services
- 98000000 - Other community, social and personal services

## Release History

- 26 May 2023 at 09:38 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4c828812-59c1-486e-8aed-ec0610e3a162

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4c828812-59c1-486e-8aed-ec0610e3a162
  26th May 2023 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.wigan.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d8a876ea-b1ab-4962-a0ee-b0052beed941. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d8a876ea-b1ab-4962-a0ee-b0052beed941.json.
